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Need to unpair the hands off and connect again freshly

Hi Friends,


I am using handoff,


Suddenly i unable to call phone calls on iPhone through mac book, But i am getting the in coming calls,


Messages are not working,


I would like to unpair completely and need to connect freshly, Kindly advise how to do this.


Looking forward a best support on this,


Thanks in advance,


Dinesh.N

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10)

Posted on Mar 29, 2015 8:58 PM

Reply
1 reply

Apr 1, 2015 1:35 PM in response to dineshnn

Hi dineshnn,


Welcome to the Apple Support Communities!


I understand that you are using Continuity features between your iPhone and Mac for services like phone calls and Messages, but these services have stopped working. Most of these continuity features such as Handoff, phone calls, and Messages use a combination of your iCloud account, Wi-Fi network, and bluetooth to communicate together as described in the article below. To troubleshoot phone calls and Messages not working as you would expect, I would suggest reading over the attached article to verify that these services are set up correctly.


Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support


Best regards,

Joe

Need to unpair the hands off and connect again freshly

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