jemerj
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Q: No internet on Windows 7 Ultimate, already installed drivers and repaired them, but I cannot connect to my university's Wi-Fi. What do I do?

Hello, like I said, I've already used bootcamp to get Windows 7, however I can't connect to the internet.

 

I've installed the drivers, and even repaired the drivers but I don't know what to do now. Nothing seems to have worked.

MacBook Pro

Posted on Mar 29, 2015 10:16 PM

by Loner T,Solvedanswer
Loner T Loner T
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A:

If you cannot ping the default gateway, you

 

1. Have an incorrect gateway and IP address. You can try a ipconfig/release and ipconfig/renew and see if your gateway changes.

2. May be expected to log in to a VPN to allow Internet Access, or bring up a browser to log in to allow access?

3. May have this configuration from a different location in your institution, is it valid where you currently are? This may also be a question for your Network Administrators.

Posted on Apr 1, 2015 4:39 PM

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jemerj

Q: No internet on Windows 7 Ultimate, already installed drivers and repaired them, but I cannot connect to my university's Wi-Fi. Wha ... more

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  • by Loner T,

    Loner T Loner T Mar 30, 2015 4:42 AM in response to jemerj
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    Mar 30, 2015 4:42 AM in response to jemerj

    Are you able to connect to other Wireless networks? The security aspects of a specific wireless network can have many variations. For example, some networks require a certificate to be installed on your network for authentication/authorization purposes, which may require Administrative rights to your Windows Installation?

  • by jemerj,

    jemerj jemerj Mar 30, 2015 9:27 AM in response to Loner T
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    Mar 30, 2015 9:27 AM in response to Loner T

    I can't connect to any wireless networks. I've been looking around communities and repairing drivers but it nothing seems to be working for me.

  • by Loner T,

    Loner T Loner T Mar 30, 2015 10:49 AM in response to jemerj
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    Mar 30, 2015 10:49 AM in response to jemerj

    What Year/model is your Mac?

     

    Can you post a screen shot of Device Manager -> Network Adapters?

     

    W8.1-NetworkAdapters.PNG

  • by jemerj,

    jemerj jemerj Mar 30, 2015 2:44 PM in response to Loner T
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    Mar 30, 2015 2:44 PM in response to Loner T

    I have a 13-inch Macbook Pro from mid 2012.

    Screenshot:

    screenshotforbootcamp.JPG

  • by Loner T,

    Loner T Loner T Mar 30, 2015 3:54 PM in response to jemerj
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    Mar 30, 2015 3:54 PM in response to jemerj

    I have the same model. What version of BC Drivers are installed for the 802.11n adapter? On W8.1, I have

     

    Broadcom-WiFi-Ethernet-Drivers.PNG

  • by jemerj,

    jemerj jemerj Mar 30, 2015 4:15 PM in response to Loner T
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    Mar 30, 2015 4:15 PM in response to Loner T

    Here's my driver info (pretty much copied what you did).

    driverinfo.JPG

  • by Loner T,

    Loner T Loner T Mar 30, 2015 5:51 PM in response to jemerj
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    Mar 30, 2015 5:51 PM in response to jemerj

    You may want to edit your name from screen shots in the future.

     

    On W7, you have a higher version (6.30.223.215) of the 802.11n driver compared to what I have on W8.1 (5.106.199.1).

     

    This is from bootcamp.xml file

    <Name>Broadcom 802.11 Network Adapter Driver
    <InfName>bcmwl6.inf</InfName>
    <Class>Net</Class>
    <ClassGUID> {4d36e972-e325-11ce-bfc1-08002be10318}</ClassGUID>
    <CatalogFile>BCM43XX64.CAT</CatalogFile>
    <Provider>Broadcom</Provider>
    <DriverVer>11/13/2012, 5.106.199.1</DriverVer>
    <ServiceBinary>bcmwl5.sys</ServiceBinary>
    <HardwareID></HardwareID>
    <isX64>Both</isX64>
    </Name>

    Can you check the USB that you built with BC Assistant or manually from Bootcamp downloads to see what you have?

     

    For my model, using System requirements to install Windows on your Mac via Boot Camp - Apple Support, I get Boot Camp Support Software 5.1.5621.

  • by jemerj,

    jemerj jemerj Mar 30, 2015 7:13 PM in response to Loner T
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    Mar 30, 2015 7:13 PM in response to Loner T

    Whoops I'll be deleting that comment.


    And I can't find the Broadcom 802.11 Network Adapter in that file just the Broadcom Simple Communications Device, and the Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0 Which are 06/16/2009 and 09/04/2012 respectively. I tried to screenshot but it keeps the extension in .tiff and when I convert it to .jpg it won't let me upload.

  • by Loner T,

    Loner T Loner T Mar 30, 2015 7:40 PM in response to jemerj
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    Mar 30, 2015 7:40 PM in response to jemerj

    1. Take a screen shot.

    2. Click on Edit and Copy.

    3. Open Preview.

    4. File -> New From Clipboard.

    5. Save the Preview file and post it.

     

    Do you want to consider downloading Boot Camp Support Software 5.1.5621 and Boot Camp: Install or repair Boot Camp drivers and verify version numbers.

  • by jemerj,

    jemerj jemerj Mar 30, 2015 7:39 PM in response to Loner T
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    Mar 30, 2015 7:39 PM in response to Loner T

    codes.jpg

  • by Loner T,

    Loner T Loner T Mar 30, 2015 7:46 PM in response to jemerj
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    Mar 30, 2015 7:46 PM in response to jemerj

    Can you post the top of the Bootcamp.xml that you have used to install the drivers?

     

    Here is my example. I am interested in the highlighted line(s).

     

    <?xml version="1.0"?>

    <?xml-stylesheet type='text/xml' href='test.xsl'?>

    <!--Information on Boot Camp build-->

    <BuildInfo BuildNumber="5621" ProductName="Boot Camp">

      <MsiInfo>

      <ProductManufacturer>Apple Inc.</ProductManufacturer>

      <ProductVersion>5.1.5621</ProductVersion>

      <ProductCode>{FA2B2C2A-EA41-495A-9308-60726125D562}</ProductCode>

  • by jemerj,

    jemerj jemerj Mar 30, 2015 7:50 PM in response to Loner T
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    Mar 30, 2015 7:50 PM in response to Loner T

    toppeth.jpg

  • by Loner T,

    Loner T Loner T Mar 30, 2015 8:05 PM in response to jemerj
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    Mar 30, 2015 8:05 PM in response to jemerj

    As a test, can you go to the Boot Camp Support Software 5.1.5621 and download the .zip file. It will be in your Downloads folder. Open Bootcamp.xml and look for 802.11 in that file. Check if it matches what I have posted.

     

    Alternatively, if you have a spare 1-2GB USB2 disk, run BC Assistant, choose only Download Software option and let it erase and build the USB with drivers. Verify that you see a 802.11 entry in Bootcamp.xml. If you do see it then on the Windows side, run an install/repair.

     

    You may have let Windows Update update your drivers, which can cause issues, due to hardware differences between Apple and non-Apple branded hardware.

  • by jemerj,

    jemerj jemerj Apr 1, 2015 9:40 AM in response to Loner T
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    Apr 1, 2015 9:40 AM in response to Loner T

    I checked the .zip file and the 802.11 was there, and I tried using that to repair the files and it didn't work.

     

    I then tried to run BC assistant again and use the software option to try to repair drivers with that and it didn't work either.

     

    I don't know if Windows updated my drivers because I never had any internet access to begin with.

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