Q: I'm trying to sync my phone to iTunes but can't. I get a message that my phone can't be used as it requires iTunes version 11.1. When I check for updates in my Mac, it says it's using current iTunes version 10.6.3. Could someone help me please? My ph

I'm trying to sync my phone to iTunes but can't. I get a message that my phone can't be used as it requires iTunes version 11.1. When I check for updates in my Mac, it says it's using current iTunes version 10.6.3. Could someone help me please? My phone is on iOS 7.1.2. Thanks.

iPhone 4, iOS 7.1.2

Posted on Mar 30, 2015 12:17 AM

I have this question too

Q: I'm trying to sync my phone to iTunes but can't. I get a message that my phone can't be used as it requires iTunes version 11.1. W ... more

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by judysings,Helpful

judysings May 1, 2015 7:42 PM in response to hannijin
Community Specialists

May 1, 2015 7:42 PM in response to hannijin

Hi hannijin,
What version of the Mac OS X do you have on your computer? The version of iTunes that you can install is dependent on the operating system that you have. For example, the current version of iTunes requires OS X version 10.7.5 or later.
Finding the OS X version and build information on your Mac - Apple Support
https://support.apple.com/en-us/HT201260

Apple - OS X Yosemite - How to Upgrade
https://www.apple.com/osx/how-to-upgrade/
Hope that helps ...
- Judy
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Q: I'm trying to sync my phone to iTunes but can't. I get a message that my phone can't be used as it requires iTunes version 11.1. When I check for updates in my Mac, it says it's using current iTunes version 10.6.3. Could someone help me please? My ph

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by judysings,★Helpful

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by judysings,Helpful