my ipad2 is disabled and i can't restore my ipad even if i use the given steps in restoring. it just repeats and nothing happens.

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my ipad2 is disabled and i can't restore my ipad even if i use the given steps in restoring. it just repeats and nothing happens.

First of all, i forgot my passcode then my ipad got disabled. after that i followed the given steps by apple to restore my ipad but, when i got connected to itunes and my pc is downloading the new update (IOS 8?) it stops and it says that i need to open my ipad and needs my passcode. how can i open it? this is a really big problem. i wasted about 18 hrs, just to repeat and repeat those steps but nothing happens.

PLEASE HELP ME. I'M JUST 15

Posted on Mar 30, 2015 12:49 AM

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Answer 1

King_Penguin

Level 10

334,150 points

Mar 30, 2015 1:06 AM in response to michelleph

You've tried putting the iPad into recovery mode : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support ?

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Answer 2

michelleph Author

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Mar 30, 2015 4:51 AM in response to King_Penguin

yes i tried tons of times from now, tried about 8 times since yesterday. nothing happened just the same, it just says "enter your passcode to connect to itunes" and something like "make sure your device ihas connection?" i can't solve that because i can't even open my ipad..

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Answer 3

King_Penguin

Level 10

334,150 points

Mar 30, 2015 4:57 AM in response to michelleph

If it's successfully in recovery mode then you shouldn't be prompted to enter its passcode.

Have you tried downloading the iOS update before doing that, when you connect the iPad to your iTunes do you get a prompt for whether to only download the update ? Or tried taking your PC offline so that it can't try to download the update and putting the iPad into recovery mode ?

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Answer 4

lllaass

Level 10

210,417 points

Mar 30, 2015 5:19 AM in response to michelleph

Sounds like Recovery mode times out before the download is complete. Try the following method

How to Install iOS 8.1.3 Update on your iPhone, iPad and iPod touch

Use the Step 5 update using iTunes instructions but download the iOS 8.2 firmware. Note that if you try to restore to earlier than iOS 8.2 you will only get errors

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Answer 5

michelleph Author

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Mar 30, 2015 3:43 PM in response to King_Penguin

it says that download the update and restore.. it just stops when i am downloading the update. and the reason why it stops because it says that "make sure your device has connection?" but its turned off, can't open it because its disabled

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Answer 6

lllaass

Level 10

210,417 points

Mar 30, 2015 3:46 PM in response to michelleph

Did y follow the instructions in my previous reply?

That downloads the update/restore file independent of iTunes of of the iPod being connected to the computer

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