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error syncing with itunes

I've done everything I can find (reinstalled itunes; searched for malware; reset the ipad) and refuse to pay for Apple to talk to me about an issue that is clearly an iTunes issue based on everything I've read. I have an iPad 2. The problem started within the last month. Anyone out there have any ideas? Error message:


Problem signature:

Problem Event Name: BEX

Application Name: iTunes.exe

Application Version: 11.4.0.18

Application Timestamp: 54045c47

Fault Module Name: MSVCR100.dll

Fault Module Version: 10.0.40219.1

Fault Module Timestamp: 4d5f0c22

Exception Offset: 0008af3e

Exception Code: c0000417

Exception Data: 00000000

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 7cb5

Additional Information 2: 7cb58581c9532803599043c8bd225d38

Additional Information 3: 554d

Additional Information 4: 554d1940826f8d3ca2beb7fa808deb63

iPad 2, iOS 8.2

Posted on Mar 30, 2015 5:20 AM

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error syncing with itunes

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