error syncing with itunes
I've done everything I can find (reinstalled itunes; searched for malware; reset the ipad) and refuse to pay for Apple to talk to me about an issue that is clearly an iTunes issue based on everything I've read. I have an iPad 2. The problem started within the last month. Anyone out there have any ideas? Error message:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.4.0.18
Application Timestamp: 54045c47
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.1
Fault Module Timestamp: 4d5f0c22
Exception Offset: 0008af3e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 7cb5
Additional Information 2: 7cb58581c9532803599043c8bd225d38
Additional Information 3: 554d
Additional Information 4: 554d1940826f8d3ca2beb7fa808deb63
iPad 2, iOS 8.2