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App is stuck!!

Hello,


So one of the apps that I have got stuck in everyway. No installing, no downloading, no "waiting" and I can't event delete the app. I did do what's recommended, the restarts, sign out and sign in...etc and that didn't work. After I restarted my phone, the app's name disappeared and doesn't let me delete it 😟User uploaded file

iPhone 6 Plus, iOS 8.2

Posted on Mar 30, 2015 3:43 AM

Reply
1 reply

Mar 30, 2015 3:56 AM in response to Sami K

The trick is, to do the restarts and sign outs in a particular order. To try to get everything in one shot, just try this first. Go to Settings > iTunes & App Store and sign out. Then go to Settings > General > Reset > Reset Network Settings.


Once the phone is restarted, connect back to your Wi-Fi or make sure your cellular data is working. Then go to Settings > iTunes & App Store and sign back in. Once done try to download the app again.


If that is still a no-go, your best bet is likely back up the phone in iTunes or iCloud and erase it. To try to catch any additional errors, I would recommend restoring the phone with iTunes on a computer. Once restored, restore the backup back onto your device and see if you can get that app downloaded then, if it did not automatically.

App is stuck!!

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