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Wrong apple ID when updating

When I go to update a few apps in the store, the sign in window drops down, but with a username I've never heard of. The username is also not able to be changed so that I may log in with my own. The rest of the app store uses my apple ID, it's just when updating do I find a problem. I really need to update some apps so I can use them after updating to Yosemite, so any help would be greatly appreciated.User uploaded file

MacBook, OS X Yosemite (10.10.2)

Posted on Mar 30, 2015 8:03 AM

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Question marked as Best reply

Posted on Mar 30, 2015 8:05 AM

Delete the apps and download them using your own ID

2 replies

Mar 30, 2015 8:46 AM in response to setchaos

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.

Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.

1. Triple-click anywhere in the line of text below on this page to select it:

kMDItemAppStoreHasReceipt=1

Copy the selected text to the Clipboard by pressing the key combination command-C.

2. In the Finder, press command-F to open a search window, or select

File Find

from the menu bar. In the search window, select

Search: This Mac

from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select

Other...

A sheet will drop down. In that sheet, select

Raw Query

as the criterion, then click OK or press return.

Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.

3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.

4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.

5. Quit and relaunch the App Store. Test.

If you find these instructions confusing, ask for an alternative method.

Wrong apple ID when updating

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