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Wi-fi connection problems

Hello, i have IOS 8.2 and i have problems with wi-fi connection cause its still dropping what can i do to fix the bug ? i tried to restore my Iphone 5s even erase network settings that wont work 😟

iPhone 5s, iOS 8.2, null

Posted on Mar 30, 2015 7:30 AM

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Posted on Mar 30, 2015 7:48 AM

To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the Wi-Fi connection. If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:

Use iTunes to restore your iOS device to factory settings - Apple Support

Find an Apple Authorized Service Provider

iPhone - Contact Support - Apple Support

1 reply
Question marked as Best reply

Mar 30, 2015 7:48 AM in response to Tiberiu

To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the Wi-Fi connection. If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:

Use iTunes to restore your iOS device to factory settings - Apple Support

Find an Apple Authorized Service Provider

iPhone - Contact Support - Apple Support

Wi-fi connection problems

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