I buy TV season passes and also rent movies. I have the receipts for them. But when I go to watch, the 'Buy' button comes up again. Same Apple ID, have restarted, Home Sharing is on, wifi is on....Any ideas????
AppleTV 2, Windows 7
Are you looking under the purchased section.
Yes I am and only the latest season shows up. Then I go to the "more on itunes store" just above the episode list, then "other seasons" and then it begins to ask me to buy again. But only 1 of 3 seasons purchased is showing. This has happened with rented movies as well where I purchased through iTunes on my computer, then it didn't show on the Apple TV, yet using the same Apple ID, Home Sharing, etc.
Have the earlier seasons changed in some way. If the earlier seasons were a different version and have been replaced by an updated version, they won't be recognised as purchased.
Movies rented on a computer won't be available on your Apple TV until they are fully downloaded.
No, they have not changed. It is Happily Divorced Vol 1 & 2 where the current hang up is. I'm not sure what you mean by a different version, but these are the same seasons as always.
btw, thank you so much for attempting to help me solve my problem. I'm hoping your expertise will help educate me to solve this dilemma!
What I mean by a different version is....
If they've changed the poster frame or the credits or perhaps cut a small scene or something regardless of how minor it is, it will require them to load a completely new file into their database which then won't be the one you bought and there will be link to it.
You may wish to report a problem with the episodes...
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.
Alternatively you can use the receipt email to report a problem.
purchased season pass but asking to buy episode again.
