My iPhone 6's screen moved right and down slightly

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Level 1

8 points

My iPhone 6's screen moved right and down slightly

Hi,

I have just realized that my iPhone's screen is not in its place perfectly as it is supposed to be. I tried to illustrate the problem with the attached photos. The screen also clicks when I press somewhere nearby to the corner at the down right. I don't know what causes this but Apple Store is quite far away to my location. I dont want to go there unless I can make it fixed or changed with Warranty. So my question is if this problem seems fixable or changeable under warranty.

Btw, it is a refurbished one which was changed with my damaged iPhone 6 2 months ago in Apple Store

?

Posted on Mar 30, 2015 10:09 AM

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Answer 1

Ingo2711

Level 9

70,293 points

Mar 30, 2015 11:54 AM in response to asilx

Did you already have the chance to compare your phone to a similar model? You can also visit an Authorized Apple Service Provider next to your place to get the screen checked.

Find an Apple Authorized Service Provider

iPhone - Contact Support - Apple Support

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Answer 2

asilx Author

Level 1

8 points

Mar 30, 2015 12:10 PM in response to Ingo2711

Yes, i compared with other iPhone 6s and one can easily determine that mine is slided.

The problem with Service Providers here in my city that they do not comment on the problem i have at all. They usually just offer sending the device to Apple.

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Answer 3

Ingo2711

Level 9

70,293 points

Mar 30, 2015 12:44 PM in response to asilx

Contact Apple Support and see what they suggest, your device is still under warranty, sending it in will be the best way to deal with this.

iPhone - Contact Support - Apple Support

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