I purchased a Macbook Pro 13" Retina 2015 and had a faulty screen so contacted for it to be replaced. The new one is on the way but the Applecare I originally purchased isn't present on the replacement Macbook when I search the serial number. (It is showing as having only 1 year) but on the original Macbook (The faulty one) it was showing as 3 years. Any ideas?
When the new one arrives contact Apple about moving the serial number for the replacement to your AppleCare policy.
When the new one arrives contact Apple about moving the serial number for the replacement to your AppleCare policy.
Okay, wondered if it was an automatic process. Thank you.
It should be, but perhaps the info hasn't caught up yet.
I will wait and see. Maybe I am just looking at it too early and it will catch up soon.
Applecare not present on replacement Macbook Pro Retina 2015
