itunes could not connect to the itunes store. an unknown error occured (0x80090318)

I have windows 7 professional and I keep getting the Itunes could not connect to the Itunes store. An unknown error occured (0x80090318).

Posted on Mar 30, 2015 11:01 AM

Reply
1 reply

Apr 2, 2015 8:53 AM in response to dbb021305

Hello dbb021305,


Thanks for using Apple Support Communities.


To start troubleshooting this issue where you're unable to connect to the iTunes Store on a Windows PC, I'd like you to follow the first article below. If the issue persists after following that troubleshooting, then continue on to the second article below.


iTunes for Windows: iTunes Store connection troubleshooting - Apple Support


Can't connect to the iTunes Store - Apple Support


Have a good one,

Alex H.

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itunes could not connect to the itunes store. an unknown error occured (0x80090318)

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