preview - saving edited files (jpg)

Question

preview - saving edited files (jpg)

Hello all,

I'm sorry if this is a ridiculous question. I've been searching the web for an answer for days ...and getting nowhere!

I've been using Preview to open and check jpg files, last week I tried to add some text to one and save it as a new file.

I know "save as" has disappeared, but I found the "command - file - save as" option but still get the error message "the file could not be saved".

I've tried "duplicate", "rename" and I get the same error message over and over.

Extremely frustrating!

Can anyone help?

Posted on Mar 30, 2015 11:36 AM

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Answer 1

Best reply

Yer_Man

Level 10

162,408 points

Mar 30, 2015 12:13 PM in response to paul esposito

Sounds like the file is locked or has incorrect permissions.

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Answer 2

Mar 30, 2015 12:33 PM in response to Yer_Man

Thanks for replying Terence. There's no lock on any of the files I've been trying to edit (unfortunately).

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Answer 3

Linc Davis

Level 10

209,547 points

Mar 30, 2015 1:07 PM in response to paul esposito

Please back up all data, then open the iCloud pane in System Preferences. If the box marked iCloud Drive is checked, uncheck it and confirm. Your iCloud documents should be preserved on Apple's servers.

Test to see whether there's an improvement, then re-check the box and test again. It may take a noticeable amount of time for your iCloud Drive documents to resynchronize.

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Answer 4

Mar 30, 2015 3:48 PM in response to Linc Davis

Thanks Linc, I'm writing this on my phone, but when I'm back home I'll give that a try.

cheers!

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