Q: My iphone 6 is stuck on red screen and apple logo

Hi AreebaZubairi,

The resource below will walk you through the steps to address the issue of the red screen on your iPhone.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-au/HT201412

You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on. 

 

You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. 

 

If your device gets stuck during startup

When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:

1. Make sure that you have iTunes 12 or later on your computer.
2. Put your device in recovery mode.
3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.

Get more help

If you still need help after trying the steps above, contact Apple Support. 

Last Modified: Jan 14, 2015

 

Regards,

- Judy