Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error NewNullResponse Yosemite

Hello I'm having a problem to download any app from the Apple Store.



The error that is that giving is NewNullresponse, I've tried to resolve as follows, but not against the (storeagent).



1) Quit App Store



2) Go to the Activity Monitor (Utilites folder), and search for "store". You need to Force Quit the following:

A) com.apple.appstore.Plugin ... then select Exit, then select Force Quit

B) storeagent then select Exit, then select Force Quit



3) Go to the Terminal (Utilities folder) and enter:



rm ~ /Library/Preferences/com.apple.appstore.plist



press enter



rm ~ /Library/Preferences/com.apple.storeagent.plist



press enter



rm -rf ~ / Library / Preferences / ByHost / *



press enter



4) Open the App Store, you're done!



Does anyone know how to solve?

Posted on Mar 30, 2015 12:22 PM

Reply
1 reply

Error NewNullResponse Yosemite

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.