Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lock button problems

i have problem with my iphone 4 and i was using it and once i see it turns off

its not the first time and i cant restart my iphone cause i have problem

with the lock button ..

i start pressing for min and it also has charge 50% and i also put it in charge

nothing works !! 😢

iPhone 4

Posted on Mar 30, 2015 1:13 PM

Reply
1 reply

Apr 2, 2015 9:52 AM in response to seyede sahar

Hey seyede,


If you are having random shut down issue, make sure that your iPhone is up to date with its software. If it continues, take a look at the article below for some additional support if it does not get passed the Apple logo or contacting Apple support.


If your iOS device restarts, displays the Apple logo, or powers off while you're using it

https://support.apple.com/en-us/HT203899


Take care,

-Norm G.

lock button problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.