seyede sahar

Level 1 (0 points)

Q: lock button problems

i have problem with my iphone 4 and i was using it and once i see it turns off

its not the first time and i cant restart my iphone cause i have problem

with the lock button ..

i start pressing for min and it also has charge 50% and i also put it in charge

nothing works !!

iPhone 4

Posted on Mar 30, 2015 1:13 PM

I have this question too

Q: lock button problems

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Helpful answers

by norm123,

norm123 Apr 2, 2015 9:52 AM in response to seyede sahar
Community Specialists

Apr 2, 2015 9:52 AM in response to seyede sahar

Hey seyede,

If you are having random shut down issue, make sure that your iPhone is up to date with its software. If it continues, take a look at the article below for some additional support if it does not get passed the Apple logo or contacting Apple support.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it
https://support.apple.com/en-us/HT203899

Take care,
-Norm G.
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