Q: i am having trouble with downloading things that are free off of the app store its just saying that my payment has been declined w ... i am having trouble with downloading things that are free off of the app store its just saying that my payment has been declined what do i do? more
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Apr 2, 2015 10:06 AM in response to beckym34by braden85,Hey there beckym34,
I see that you are unable to download apps from the App Store currently. Here is an article that deals with this scenario and can help you address the issue:
Pay an unpaid balance in the iTunes Store - Apple Support
https://support.apple.com/en-us/HT203005
If your payment method was declined or there's a billing problem with a previous purchase, you might need to update your billing information. You can complete your purchase on a Mac or PC. If you're using an iOS device, open iTunes on your computer.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden
