IIs there a way to get my signal back without having to do iTunes restore each time. I have tried the various resets in settings, but to no avail.
thanks in advance.
Jim
iPhone 5s, iOS 8.2, On Three Uk. 32gb iPhone 5s
Hello Jim,
Thanks for using Apple Support Communities.
To help troubleshoot and resolve this issue where your iPhone will lose cellular connectivity after using Airplane Mode, I'd like you to please follow the directions below.
Follow these steps, testing after each.
- Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Restart your device.
- Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
- Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Contact your carrier to check for any network or account issues.
- Restore your iPhone.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Take care,
Alex H.
Hello Jim,
Thanks for using Apple Support Communities.
To help troubleshoot and resolve this issue where your iPhone will lose cellular connectivity after using Airplane Mode, I'd like you to please follow the directions below.
Follow these steps, testing after each.
- Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Restart your device.
- Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
- Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Contact your carrier to check for any network or account issues.
- Restore your iPhone.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Take care,
Alex H.
iPhone 5s loses carrier settings if signal lost or airline mode used, cannot get signal until I do iTunes restore.
