missing music on iPhone becomes "other"

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Level 1

60 points

missing music on iPhone becomes "other"

All started with a corrupt itl library. Finally got all of that sorted and the music back to iTunes. Now when I try to transfer music to my iPhone 6 (128GB 8.2) its good for about 80GB and then all but 10 of the albums "disappear" and become "other" on the storage bar. After syncing a few times the music mysteriously returns but all the album art on my phone is gone. I have even restored my iPhone and reinstalled iTunes. Can anyone help?

iMac, OS X Yosemite (10.10.1)

Posted on Mar 30, 2015 4:49 PM

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Answer 1

sterling r

Community Specialist

Apr 2, 2015 11:28 AM in response to anorakman

Hey there anorakman,

It sounds like you have your music is now synced to your phone, but your album art isn't showing up. Assuming you restored from a backup when you did the restore, I would next test it out by restoring it at a new device and trying again:

Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes

Thank you for using Apple Support Communities.

All the best,

Sterling

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