heidichuck

Level 1 (0 points)

Q: remove norton malware page on Safari

osx 10.9.5 Norton malware page stuck on safari! How do I remove?

iMac, OS X Mavericks (10.9.5)

Posted on Mar 30, 2015 4:34 PM

I have this question too

Q: remove norton malware page on Safari

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Helpful answers

by mario49,

mario49 Apr 2, 2015 11:25 AM in response to heidichuck
Community Specialists

Apr 2, 2015 11:25 AM in response to heidichuck

Hey heidichuck,

Thanks for the question. If I understand correctly, Safari is stuck on a page. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

Safari 6/7 (Mavericks): Reset Safari

Force an app to close on your Mac - Apple Support

Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support

Thanks for using Apple Support Communities.
Have a good one,
Mario
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by stevejobsfan0123,

stevejobsfan0123 Apr 2, 2015 11:27 AM in response to heidichuck
Level 8 (43,454 points)

iPhone

Apr 2, 2015 11:27 AM in response to heidichuck

See: A Browser Pop-up has Taken Over Safari.

(Note that I am affiliated with that site, and some pages contain ads).
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