Q: Macbook Pro (Retina Early-2013) will not turn on

I plugged my iPhone into my computer and was going through the process of syncing my music when my MacBook Pro just powers down completely. I've been unable to turn the computer on since then, following the Apple trouble-shooting process.

Interestingly, when I do a SMC reset, the LED color on my MagSafe charger will change to green and then back to orange, leading me to believe that it isn't an issue with either the connection to the power button, or with the logic board itself. In spite of this, no boot-up sounds, no LED lighting up on the Caps Lock button, no nothing.

Has anyone else run into an issue like this before? Were you able to resolve it?

MacBook Pro (Retina, 15-inch, Early 2013), OS X Yosemite (10.10.2)

Posted on Mar 30, 2015 5:34 PM

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Q: Macbook Pro (Retina Early-2013) will not turn on

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by judysings,

judysings Apr 2, 2015 11:47 AM in response to FAHQALL
Community Specialists

Apr 2, 2015 11:47 AM in response to FAHQALL

Hello FAHQALL,
The resource below will provide some steps to try if your MacBook Pro won't turn on. Resetting the SMC is one of them. Troubleshooting the MagSafe adapter and installed RAM are also included. There are links in the article for additional support if the computer needs to be physically inspected.
If your Mac won't turn on - Apple Support
https://support.apple.com/en-us/HT204267

I hope this information helps ....

- Judy
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