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Introducing Apple Recommends, Manage Subscriptions, and This Helped Me

Now, it’s easier than ever to find great answers, manage the content you care about, and say thanks to helpful community members.


Find great answers in record time

With Apple Recommends, Community Specialists will recommend posts that provide helpful, clear, and relevant information. If a thread has recommended replies, you’ll see them right below the original question, so you don’t have to read an entire conversation to get the answers you need.


Apple Recommends is designed to complement “This Solved My Question”, not replace it. When you create a thread, you can always mark a post as Solved, even after a Specialist has recommended it.


Still have more to say? Threads with Recommended answers won’t be locked, so you can continue the conversation even if the question is answered.


Apple Recommends also lets you earn reputation points for sharing your knowledge. If a Specialist recommends your post, you will receive 5 points in addition to any points you receive from other community members.



Manage the content you care about

With Manage Subscriptions, in addition to seeing and managing your subscriptions to content threads and communities, you can now see and manage which members you are following, and see which members are following you.


To access the People tab in the new Manage Subscriptions area, log in with your Apple ID, click your username, and then click “Manage Subscriptions.”


Each of the tabs displays a list of people, content, or communities you're following. If you see a thread, person, or community you no longer wish to follow, click Unfollow to unsubscribe from future updates.


Want to see the latest posts from a favorite community member? Click the People tab at the top of the page and then click "Find more people to follow". Here you can browse a list of all members, or use the search field to find specific community members.


To learn more about subscriptions and how Follow, Unfollow, and auto-following work, see Learn how to use Manage Subscriptions and use My Subscriptions.



Say thanks and help others find great content

Did you find a post that helped you?


Now anyone can click "This helped me" to say thanks to helpful members. When several people mark the same post, it will earn a gold star and appear at the top of the discussion, so it’s easier for others to find. The poster will also earn five reputation points for a job well done.


You can click “This helped me” to applaud others for sharing great answers, even if you don't have the question yourself. Just be sure to check the answer for accuracy before marking it.


To learn more, see Award points, level up, and earn new privileges




We hope you'll enjoy these fun new way to interact in the community.


This thread was created for the purpose of announcing this new feature, so it is closed to replies. If you have any questions about how to manage your subscriptions, please create a post in the Using Apple Support Communities community.



Best Regards,

Mandy

Posted on Mar 30, 2015 7:33 PM

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Introducing Apple Recommends, Manage Subscriptions, and This Helped Me

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