I have no idea why it says 1728 photos when i only really have 389 in my camera roll..
Its taking up 5.45 GB!!
Also I need help getting rid of 2.36 GB of "Other"
My phone's version is iPhone 5, and with iOS 8.1.2
I still havent updated to iOS 8.2 because im afraid it will take up the rest of my space...
iPhone 5, iOS 8.1.2
Hello dreamawa_y,
I'm sorry to hear you are having these issues with your iPhone. If you are having an issue with a mismatch in the reported storage usage/number of photos on your iPhone, you may want to make sure you have a backup of your data, then try the following troubleshooting steps (the article is aimed at a slightly different issue, but the steps are also helpful for storage reporting issues):
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
- Make sure that you have iTunes 12 or later on your computer.
- Put your device in recovery mode.
- When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Sincerely,
- Brenden
Hello dreamawa_y,
I'm sorry to hear you are having these issues with your iPhone. If you are having an issue with a mismatch in the reported storage usage/number of photos on your iPhone, you may want to make sure you have a backup of your data, then try the following troubleshooting steps (the article is aimed at a slightly different issue, but the steps are also helpful for storage reporting issues):
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
- Make sure that you have iTunes 12 or later on your computer.
- Put your device in recovery mode.
- When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Sincerely,
- Brenden
I DID THIS, and restored & back-upped my phone and this helped my "other" but my photos became 5.48! and I deleted some more photos before to 381 photos and 4 videos...
Hi dreamawa_y,
Thank you for using the Apple Support Community, and I'm sorry to hear that didn't resolve your issue. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
Storage says 1728 photos but have 389 in camera roll? Help its taking up 5.45!!
