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Apple TV not working after update

I just bought a brand new Apple TV, plugged it to my tv and it was working fine until I did a software update the device stopped working and responding, no light no signs of life, not even detectable by pc ... please help me!

iPhone 5, iOS 7

Posted on Mar 31, 2015 12:49 AM

Reply
1 reply

Mar 31, 2015 3:14 AM in response to Mazenatc

If your Apple TV fails to restore through iTunes……..


  • Check that you have correctly followed the instructions for your model of Apple TV.
  • If not already, try using a powered USB port.
  • Repeat the process but this time try connecting the cable while iTunes is closed.
  • Repeat the process with another cable.
  • Try restoring the Apple TV on another computer in another location.

Apple TV not working after update

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