iPhone 6+ camera focus issue

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Level 1

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iPhone 6+ camera focus issue

I recently upgraded to iOS 8.2 only to discover that my back camera (flash side) no longer focuses while the front cam works fine. When tapping on the screen to get the camera to focus on a certain point, the autofocus block appears but the image remains blurry. I have tried doing a soft reset on the phone, which resulted in a clear picture for all of 1 second before it made the image all wavey and going out of focus again.

Rolling back the software is no longer an option, resetting to factory setting is also proving difficult. Is any one having a similar issue?

How can I rectify this problem?

iPhone 6 Plus, iOS 8.2

Posted on Mar 31, 2015 1:03 AM

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Answer 1

mario49

Community Specialist

Apr 2, 2015 1:33 PM in response to kingphoto

Hi kingphoto,

Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are having trouble with the camera focus. I would recommend that you read this article, it may be able to help the issue.

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

If your photos are blurred, out of focus, or have dark spots, try these steps:

Cheers,

Mario

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Answer 2

kingphoto Author

Level 1

0 points

Apr 7, 2015 1:54 AM in response to mario49

Thanks for the reply Mario!

Tapping the screen on an object did not work. I have since sent the phone in for repairs. I will update once I receive feedback.

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