adam1630

Q: incorrect autofill email in safari

Hi

 

This has been driving me mad, I've checked google and the forum and find several references to autofill drawing the autofill email details from contacts, however I've checked that and I can't find the problem.

 

The issue is with my wife's email address, at some point in the past she has obviously mistyped her email address and safari has "remembered" that error and now autofill overtypes what she has typed this time with the incorrect version. Her error just misses one letter.

 

I've looked everywhere and can't find where the problem is, any help would be much appreciated

 

I'm using OS X Yosemite version 10.10.2

 

Thanks

 

Adam

iMac, OS X Yosemite (10.10.2)

Posted on Mar 31, 2015 2:59 AM

Close

Q: incorrect autofill email in safari

  • All replies
  • Helpful answers

Page 1 Next
  • by CT,

    CT CT Mar 31, 2015 4:30 AM in response to adam1630
    Level 6 (17,882 points)
    Notebooks
    Mar 31, 2015 4:30 AM in response to adam1630

    Have a look at Safari, Preferences, Autofill. You can see the list of existing autofill data.  Maybe delete the erroneous one and start again.

  • by adam1630,

    adam1630 adam1630 Mar 31, 2015 6:29 AM in response to CT
    Level 1 (0 points)
    Mar 31, 2015 6:29 AM in response to CT

    Hi

     

    Unfortunately I've already tried this to no avail. I can't help wondering whether it is coming from somewhere else?. The erroneous data pops up in a sort of "speech bubble" with an x to the right hand side of it if I don't want to accept the autofill data

     

    Thanks

    Adam

  • by CT,

    CT CT Mar 31, 2015 7:17 AM in response to adam1630
    Level 6 (17,882 points)
    Notebooks
    Mar 31, 2015 7:17 AM in response to adam1630

    Long shot:  Try deleting cookies associated with that website (Safari, Preferences, Privacy).

  • by adam1630,

    adam1630 adam1630 Mar 31, 2015 8:08 AM in response to CT
    Level 1 (0 points)
    Mar 31, 2015 8:08 AM in response to CT

    Hi

     

    Unfortunately it's not restricted to any specific website, the autofilll comes in on any web page you are filling in that has an email address requirement.

     

    Thanks for your pointers anyway

     

    Adam

  • by CT,

    CT CT Mar 31, 2015 9:29 AM in response to adam1630
    Level 6 (17,882 points)
    Notebooks
    Mar 31, 2015 9:29 AM in response to adam1630

    I think I understand what you are referring to now. All of mine come from the Safari, Preferences, Autofill, OR Safari, Preferences, Password dialogs.  I don't know where else they would be.

  • by adam1630,

    adam1630 adam1630 Mar 31, 2015 9:33 AM in response to CT
    Level 1 (0 points)
    Mar 31, 2015 9:33 AM in response to CT

    Thanks anyway

  • by CT,

    CT CT Mar 31, 2015 9:54 AM in response to adam1630
    Level 6 (17,882 points)
    Notebooks
    Mar 31, 2015 9:54 AM in response to adam1630

    One last thing to consider: See "Keychain Access" in your Utilities folder.

  • by Mikeysmum-2008,

    Mikeysmum-2008 Mikeysmum-2008 Oct 18, 2015 5:06 AM in response to adam1630
    Level 1 (10 points)
    Apple Watch
    Oct 18, 2015 5:06 AM in response to adam1630

    I have the exact same problem.  I mis-spelled my email address by 1 letter and now the erroneous entry keeps being auto filled by safari.  I have checked everywhere (Autofill preferences for safari, Keychain) but cannot find where the error is stored and so cannot delete it.  This is so frustrating and has resulted in my not receiving emails as they have been sent to the wrong address.

     

    Screen Shot 2015-10-18 at 12.38.27.png

     

    Please let me know if you have any suggestions.

     

    Thanks.

  • by Velocityblade,

    Velocityblade Velocityblade Nov 9, 2015 5:32 AM in response to Mikeysmum-2008
    Level 1 (0 points)
    Nov 9, 2015 5:32 AM in response to Mikeysmum-2008

    Please add me to this same list of problems. Safari Autofill has been cleaned (my erroneous email wasn't there) Passwords checked and cleared, Keychain checked and not there. Checked my contacts too without success. In desperation I even checked Word Dictionary. Am wondering where this email address must be stored. Am on on El Capitan 10.11.1
    I assume that as there has been no update to this thread for some time before my reply, no one knows.......

  • by Eric Root,

    Eric Root Eric Root Nov 9, 2015 10:39 AM in response to Velocityblade
    Level 9 (70,250 points)
    iTunes
    Nov 9, 2015 10:39 AM in response to Velocityblade
  • by Argus2,

    Argus2 Argus2 Nov 21, 2015 7:33 AM in response to Eric Root
    Level 1 (0 points)
    Nov 21, 2015 7:33 AM in response to Eric Root

    I added one more post after the one Eric is referring to.

  • by Velocityblade,

    Velocityblade Velocityblade Nov 21, 2015 7:57 AM in response to adam1630
    Level 1 (0 points)
    Nov 21, 2015 7:57 AM in response to adam1630

    I finally cracked this. I went on line with the Apple Support people. They very patiently went through all of the things I had done, then they were stuck. They suggested a couple of things which didn't work. Final solution was to get to a random log in web site, then before putting in any data like your email that his usually overwritten incorrectly, right (two finger) click on the blank "username/email address" field. This brings up a a selection box of which on option is Spelling and Grammar. Highlight this with your cursor and another selection opens up. Click on the "Show Spelling and Grammar" option and another box opens. This next set is a bit hazy (it was late, I was tired and also desperate for a solution) so bear with me....I had two goes at this and am not sure which one worked so try one then the other...

    In the blank top line of the Spelling and Grammar box I put my Wrong ID and then clicked "change". Nothing seemed to happen so I put in the Correct ID and clicked "change". Again nothing seemed to happen.

    However when I clicked out of all these boxes, and went to log in to a web page as a test, for some reason this seemed to have cleared the incorrect log in auto-fill. The Apple Support person, who had access to my screen by this time, was amazed and couldn't explain why what I had done had worked.
    This was over a week ago and the erroneous log in/auto fill has gone for good.

     

    Hope this helps someone. Apologies that I was't as methodical in getting the certain solution but as I say, try one, then if that doesn't work try the other. One of those should clear it.

     

    I did ask the Apple person to make sure this fix is posted widely on all forums but I don't think they did.

  • by Mikeysmum-2008,

    Mikeysmum-2008 Mikeysmum-2008 Nov 22, 2015 9:15 AM in response to Velocityblade
    Level 1 (10 points)
    Apple Watch
    Nov 22, 2015 9:15 AM in response to Velocityblade

    Thanks for this.  I tried your solution and have managed to get rid of the erroneous autofill .  This has been bugging me for ages, as well as causing big problems when the wrong email address is autofilled by safari, so really appreciate it.

  • by Spelt,

    Spelt Spelt Nov 23, 2015 8:11 AM in response to Velocityblade
    Level 1 (0 points)
    Nov 23, 2015 8:11 AM in response to Velocityblade

    Thank you so much for going through the process to figure it out - I've had the same problem and it's been driving me nuts. Your directions aren't hazy - I did the same and although it won't let me "unlearn" the bad spelling, somehow it now likes the correct spelling again.

Page 1 Next