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When I got started my new iPhone 6 Plus, there was 8.1 version of iOS. When I've started to upload the latest version I had a problem with code 4013: the iPhone couldn't be restored/ an unknown error occurred. So after that I can't turn it on or do smth else. There is the latest version of iTunes for Microsoft on my computer. What could be the problem? What do I have to do next?
iPhone 6 Plus, iOS 8.2, Gold 64Gb
Hello RichardBass,
After reviewing your post, it sounds like you are not able to update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario
Please, help to update my iPhone 6 Plus to 8.2
