my ipad air recently started turning itself off (reverting to the black screen with the apple sign) whilst using Safari. I loaded on another browser and the same thing happened. Any ideas?
iPad Air
Hey there Chris,
As I understand the situation using any internet browser seems to make your iPad Air restart unexpectedly. I would start by quitting all the running apps first, incase something in the background is interfering:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling
my ipad air recently started turning itself off (reverting to the black screen with the apple sign) whilst using Safari. I loaded on another browser and the same thing happened. Any ideas?
