I have an iMac but when I log into my username there are no icons or applications appearing, just a blank screen. However, when my wife logs in with her username, there are no ssues. How do I resolve my problem.

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wmgold2002 Author

Level 1

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I have an iMac but when I log into my username there are no icons or applications appearing, just a blank screen. However, when my wife logs in with her username, there are no ssues. How do I resolve my problem.

I have an iMac but when I log into my username there are no icons or applications appearing, just a blank screen. However, when my wife logs in with her username, there are no issues. How do I resolve my problem.

iMac, iOS 7.1

Posted on Mar 31, 2015 6:41 AM

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Answer 1

chuck_3rd

Community Specialist

Apr 2, 2015 2:06 PM in response to wmgold2002

Hello wmgold2002,

Thanks for using Apple Support Communities.

To start troubleshooting this issue, I'd like you to please boot your Mac into Safe Mode, and login as your user account. If the issue persists, then there is a login item on your account which is preventing it from loading correctly.

OS X: What is Safe Boot, Safe Mode? - Apple Support

Take care,

Alex H.

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