Q: Apple Wireless Keyboard - some keys not working

I have an Apple wireless keyboard and suddenly there are 4 keys on the keyboard that are not responding. Is this a fault with the keyboard or a software issue?

iMac, OS X Mountain Lion (10.8.5)

Posted on Mar 31, 2015 9:03 AM

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by braden85,

braden85 Apr 2, 2015 2:31 PM in response to Scoobydootoo
Community Specialists

Apr 2, 2015 2:31 PM in response to Scoobydootoo

Hi Scoobydootoo,

I understand that you are experiencing an issue with your keyboard responsiveness. Here is an article that will help you troubleshoot this issue:

Troubleshooting wireless mouse and keyboard issues - Apple Support
https://support.apple.com/en-us/TS3048

Take care, and thanks for visiting the Apple Support Communities.

Cheers,

Braden
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by Scoobydootoo,

Scoobydootoo Apr 3, 2015 9:20 AM in response to braden85
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Apr 3, 2015 9:20 AM in response to braden85

Thanks Braden, I had already tried everything suggested on the Apple Support website. It hasn't solved the problem so I would suspect it is a keyboard fault. I have also unpaired it and paired it again and that hasn't worked either.

Thanks for your assistance in this matter.

Sue
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by braden85,

by Scoobydootoo,

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