incoming calls go straight to voice mail

Hi there Bobba THS,

From what you describe it sounds like you upated your phone and it no longer rings when you get a call, rather it goes straight to voicemail. I would check to see if Do Not Disturb is enabled.

Use Do Not Disturb on your iPhone, iPad, or iPod touch

Thank you for using Apple Support Communities.

Regards,

Sterling

I have a similar problem and don't have the Do Not Disturb on during the day. I get one ring before it goes to voicemail which is not enough time to answer the phone call.

Histag wrote:

I have a similar problem and don't have the Do Not Disturb on during the day. I get one ring before it goes to voicemail which is not enough time to answer the phone call.

You will need to contact your carrier to set the amount of time before it goes to voicemail.