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General-Auto Lock-'Never' option is no longer available, how do I reinstate it?

The 'Never' option in Auto-lock on my iPad 2 iOS 8.2 is missing, how do I reinstate it? I have reset all settings but this hasn't worked.

iPad 2, iOS 8.2

Posted on Mar 31, 2015 9:34 AM

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7 replies

Mar 31, 2015 9:55 AM in response to karenfrombrynteg

A Profile would be something that you would see in the settings. If this is your own iPad, and you never had a profile installed, there is nothing to look for. A profile can be installed on company iPads or school owned iPads that can prevent users from changing certain settings or doing things that aren't approved.


Anything is possible, but I can't see what the email account would have to do with this bizarre behavior. Try a reset. You will not lose any data. This is just like rebooting your computer. Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen, then let go of the buttons. When the iPad fully starts up, look again.

General-Auto Lock-'Never' option is no longer available, how do I reinstate it?

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