slim50
Level 1 (0 points)

Q: Billing issue


I have a balance available on my iTunes account but when I attempt to make purchase it asks for billing info. Why isn't it pulling from my balance?

Posted on Mar 31, 2015 3:27 PM

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slim50

Q: Billing issue

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  • by braden85,

    braden85 braden85 Apr 3, 2015 9:22 AM in response to slim50
    Community Specialists
    Apr 3, 2015 9:22 AM in response to slim50

    Hey there slim50,

     

    I understand that you have some question about billing in your iTunes Store account. Use the following article for more information about how your purchases are billed and why a credit card may be required on your account:

     

    How iTunes Store purchases are billed - Apple Support

    https://support.apple.com/en-us/HT201359

     

    Tax that is taken out at the time of purchase may be one reason for the prompt you are receiving, as it may affect the final purchase price of the item in question, or if the item requires a subscription, that would necessitate a card being associated with your account.

     

    Hope this clarifies the situation, and thanks for coming to the Apple Support Communities!

     

    Regards,

     

    Braden