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Helpful answers
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Mar 31, 2015 3:20 PM in response to FindMyFile2015by LaPastenague,★HelpfulHow are you searching for it..
It can be very slow, but using finder instead of Time Machine to open the sparsebundle and then open each date may allow you to find the file. Recovery is easy enough once you get it.
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Mar 31, 2015 3:41 PM in response to FindMyFile2015by LaPastenague,This happens and is a bug.. TM can for its own strange and wonderful reasons simply not backup your file.. some packages do not allow an open file to be backed up.. if your accounting package was open continually for several days TM may simply have missed the backup..
The accounting package should have a built in backup.. did you set it??
Otherwise sorry there is really nothing much you can do. TM is not the backup it was and I continually recommend to people here to not trust it. This is too late for you to hear.. but if the file is not in the backup and apple wiped the original in whatever repairs they did it is gone.
However you should check with apple.. if this is important file to you pay for the support to help you find it..
If a hard disk was replaced, ask apple to return the old disk to you and send it to a recovery centre which may have luck extracting the file.. it is an expensive service but you have no choice.
If you have gone through each date as per my instructions in the manual recovery.. search is useless... you must find the file and recover it.. and the auto backup in the account package was not turned on.. then you have no choice but to reconstruct it.. !!
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Mar 31, 2015 3:56 PM in response to LaPastenagueby FindMyFile2015,WOW....Debby Downer, You've crushed me. Yikes. So as I understand, it is likely that the file inside the Account Edge folder has been deleted. As well , the history of that file is also gone. TM may not have backed up my Account Edge at all. If that is the case the deletion last week has cost me over 10 years of data for my business....Could it be retrieved in some cache still in my computer? Can Apple assist with that? Thoughts???? and thanks.
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Mar 31, 2015 4:55 PM in response to FindMyFile2015by LaPastenague,You need to give me more info..
What did you take the Mac to the genius for??
What did they do to it?
Did you have TM setup at defaults doing backups hourly?
Are you using a Time Capsule? Did you ever backup the time capsule??
Please do a backup of your Time Machine backup right now.. in TC plug in a suitable sized USB drive and do an archive.. you can do nothing else while this is happening but it is crucial for you to have another copy of whatever you have.
Archive is a bit slow.. and the backup is slightly less useful.
The fastest method is plug the USB into your computer and copy and paste the backups.backupdb directly to the USB drive. It should copy at around 60GB/hr so calculate how long that will take. See instructions here. http://pondini.org/TM/18.html Assuming you are using a TC then you use method 4.. copying from a Network backup to local drive.
Never work directly from the original backup .. work just from this copy so anything you do can be reversed or recovered.
Read very carefully the methods of restoring files from TM.. it is a bit out of date but Pondini has the best details.
So Q14-17 here. http://pondini.org/TM/FAQ.html
You can do a full recovery of the backup to a USB drive.. and then search for your file in more normal way.
Get professional help.. and this is where you need data recovery people who are familiar with apple TM backup format. Check local apple store or perhaps better local Apple independent repair business that are used to handling this kind of event.
Also talk to the company that makes the software as they must have to deal with people who manage to lose, corrupt or in some other way ruin their data and need to recover.. see what hints they can give you.
Surely at some point you pass your info to your accountant in the form of a computer backup file from your accounting package.
I have to admit I am surprised if you never backed up your business data file to a USB stick and put it in a filing cabinet at home or a hard disk at a friends place.. Cloud storage for your business files.. Did you depend totally on TM for backups? You never planned for a fire or theft of your computer and TC?? Or what has happened.. loss of computer files and failure of the backup? No greater teacher than the burnt hand that touching hot stuff isn't a good idea. Sorry .. it is a very hard lesson.. but electronic data storage on magnetic media is ever one byte away from being gone forever.. !!

