cannot upgrade imac from app store anyone with same issue?

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Level 1

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cannot upgrade imac from app store anyone with same issue?

Hello, I can see that there is an upgrade ready to install against the app store app, but when I click on the app store icon it jumps up once but nothing happens.

iMac, OS X Mavericks (10.9.5)

Posted on Mar 31, 2015 1:47 PM

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Answer 1

rkaufmann87

Level 10

140,418 points

Mar 31, 2015 1:49 PM in response to sand10

Have you signed in to the store? Click the Store menu and sign in.

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Answer 2

Old Toad

Level 10

207,373 points

Mar 31, 2015 1:59 PM in response to sand10

If you're having problems with the App Store you might try this:

1 - enable the Debug menu in App Store:

open the Terminal application.

copy the command below and paste into the Terminal window:

defaults write com.apple.appstore ShowDebugMenu -bool true

followed by Enter or Return.

launch App Store, login.

2 - select the Debug ➙ Reset Application option:

3 - try again.

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