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Apple TV won't put out video until power cycled every day

Apple TV won't put out video until power cycled every day. It's showing that it is on (by the status light on the front) and that it is receiving remote control commands (again by status light) but it won't put out a picture until power cycled. Ideas? Helping a friend troubleshoot.


Thank you in advance!


Jordan

Posted on Mar 31, 2015 2:12 PM

Reply
1 reply

Apr 3, 2015 7:51 AM in response to jcp411

Hello Jordan,


Thanks for using Apple Support Communities.


Since you have to reboot the Apple TV in order for video to appear, I'd like you to first check the HDMI connection between the Apple TV and the TV. Along with the directions below, I also recommend trying another HDMI port on the television.


Verify that the Apple TV's power cable and the HDMI cables are securely connected.

  • When connecting to power, observe the front LED on your Apple TV for activity. If no light is visible, try a different power outlet or power strip.
  • Connect the Apple TV directly to your television, bypassing any home theater receivers, splitters, repeaters, or switches temporarily.
  • Inspect all cables for any kinks, tears, or other evidence of damage.
  • Verify that the HDMI cable being used with your Apple TV is a bidirectional cable. Although rare, single-direction HDMI cables do exist. If unsure, try flipping the connection between your Apple TV and television.
  • If all else fails, try a different HDMI cable.


Apple TV (2nd and 3rd generation): Troubleshooting video issues - Apple Support


Take care,

Alex H.

Apple TV won't put out video until power cycled every day

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