Q: Corel Painter 2015 crashes iMac
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Apr 1, 2015 6:21 AMby BobHarris,Does Corel crash, or does it crash your entire iMac?
If Corel crashes in your original account, but runs OK in your new account, then chances are you have some Login Item or User Launch Agent that runs on the original account that is not present on the new account. Or something in the original account's ~/Library/..., such as a Font, or preference pane.
If Corel is crashing your entire iMac, that is a bit more serious. Generally speaking apps should not cause a Mac to crash (it can happen, but generally not without there being an underlying problem with the hardware, or some other 3rd party software getting upset and panic'ing the system).
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Apr 1, 2015 7:36 AMby postitnote,Sorry about the missed clarity; it only crashes Painter 2015, not the entire iMac.
I had saved one of the original crash logs to send to Corel. Here it is—
Process: Corel Painter 2015 [560]
Path: /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/MacOS/Corel Painter 2015
Identifier: com.corel.Painter2015
Version: 14.1.0.1105 (14.1.0.1105)
Code Type: X86-64 (Native)
Parent Process: launchd [205]
Responsible: Corel Painter 2015 [560]
User ID: 503
Date/Time: 2015-03-30 16:13:02.215 -0600
OS Version: Mac OS X 10.9.5 (13F1066)
Report Version: 11
Anonymous UUID: C8B2839A-A685-B831-50FE-BB1266023EAF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8b61a0e6 objc_release + 22
1 libobjc.A.dylib 0x00007fff8b61965a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
2 com.apple.CoreFoundation 0x00007fff938dc932 _CFAutoreleasePoolPop + 50
3 com.apple.Foundation 0x00007fff8f1a2437 -[NSAutoreleasePool drain] + 147
4 com.apple.Foundation 0x00007fff8f1a83b0 _NSAppleEventManagerGenericHandler + 125
5 com.apple.AE 0x00007fff94941e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
6 com.apple.AE 0x00007fff94941c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
7 com.apple.AE 0x00007fff94941b36 aeProcessAppleEvent + 315
8 com.apple.HIToolbox 0x00007fff916fe161 AEProcessAppleEvent + 56
9 com.apple.AppKit 0x00007fff900dd0b6 _DPSNextEvent + 1026
10 com.apple.AppKit 0x00007fff900dc89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
11 com.apple.AppKit 0x00007fff900d099c -[NSApplication run] + 553
12 com.apple.Foundation 0x00007fff8f1b7918 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 871
13 com.apple.Foundation 0x00007fff8f1b74ef -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 134
14 com.corel.Painter2015 0x0000000100f460ca runNSApplication(int, char const**) + 55
15 com.corel.Painter2015 0x0000000100250a57 Corel::Painter::callNSApplicationEntryPoint(int, char const**) + 199
16 com.corel.Painter2015 0x00000001008cd791 main + 2225
17 com.corel.Painter2015 0x0000000100002474 start + 52
Thread 1:
0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95b8d662 kevent64 + 10
1 libdispatch.dylib 0x00007fff963bd421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff963bd136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff95b88a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95b87d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93914f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93914539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93913e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8f1edf87 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8f1edd8b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff95b8c9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff93960a03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 libiomp5.dylib 0x00000001031cf531 __kmp_launch_monitor(void*) + 449
3 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 libiomp5.dylib 0x00000001031d357e __kmp_suspend + 302
3 libiomp5.dylib 0x00000001031a696c __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 620
4 libiomp5.dylib 0x00000001031b0852 __kmp_fork_barrier(int, int) + 402
5 libiomp5.dylib 0x00000001031af362 __kmp_launch_thread + 98
6 libiomp5.dylib 0x00000001031cedee __kmp_launch_worker(void*) + 334
7 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 libiomp5.dylib 0x00000001031d357e __kmp_suspend + 302
3 libiomp5.dylib 0x00000001031a696c __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 620
4 libiomp5.dylib 0x00000001031b0852 __kmp_fork_barrier(int, int) + 402
5 libiomp5.dylib 0x00000001031af362 __kmp_launch_thread + 98
6 libiomp5.dylib 0x00000001031cedee __kmp_launch_worker(void*) + 334
7 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 libiomp5.dylib 0x00000001031d357e __kmp_suspend + 302
3 libiomp5.dylib 0x00000001031a696c __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 620
4 libiomp5.dylib 0x00000001031b0852 __kmp_fork_barrier(int, int) + 402
5 libiomp5.dylib 0x00000001031af362 __kmp_launch_thread + 98
6 libiomp5.dylib 0x00000001031cedee __kmp_launch_worker(void*) + 334
7 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 15:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 com.apple.CoreVideo 0x00007fff93791a38 CVDisplayLink::runIOThread() + 656
3 com.apple.CoreVideo 0x00007fff9379178f startIOThread(void*) + 147
4 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13
Thread 17:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff94d50cb5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 21:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 22:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 23:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 24:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff95b8ca3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff966a5dc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff966a5cb2 usleep + 54
3 com.apple.AppKit 0x00007fff9034117d -[NSUIHeartBeat _heartBeatThread:] + 2132
4 com.apple.Foundation 0x00007fff8f1edd8b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff95b88a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95b87d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93914f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93914539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93913e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9027d05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff95b8d422 getdirentriesattr + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff90f272d1 FSMount::getattrsbulk(void*, unsigned int, unsigned long*, unsigned int, unsigned int, FSAttributeInfo*, unsigned char*, unsigned char*) + 589
2 com.apple.CoreServices.CarbonCore 0x00007fff90f26ecd PBGetCatalogInfoBulkSync + 916
3 com.apple.CoreServices.CarbonCore 0x00007fff90f26afd FSGetCatalogInfoBulk + 66
4 com.apple.Foundation 0x00007fff8f1aaf89 _NSDirectoryContentsFromCarbonError + 348
5 com.apple.Foundation 0x00007fff8f1aaa23 -[NSFileManager directoryContentsAtPath:matchingExtension:options:keepExtension:error:] + 318
6 com.apple.Foundation 0x00007fff8f1aa8df -[NSFileManager contentsOfDirectoryAtPath:error:] + 36
7 com.apple.Foundation 0x00007fff8f229ba1 +[NSAllDescendantPathsEnumerator newWithPath:prepend:attributes:cross:depth:] + 104
8 com.apple.Foundation 0x00007fff8f229966 -[NSFileManager enumeratorAtPath:] + 81
9 com.corel.Painter2015 0x0000000100f44613 -[CrashChecker checkForCrash:] + 317
10 com.apple.Foundation 0x00007fff8f1edd8b __NSThread__main__ + 1318
11 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0xbadd6cda07ebbead rbx: 0x0000600000c46ba0 rcx: 0x0000000103812828 rdx: 0x00000000a1a1a1a1
rdi: 0x0000600000c46ba0 rsi: 0x0000000103812010 rbp: 0x00007fff5fbfea30 rsp: 0x00007fff5fbfea20
r8: 0x0000000000000fff r9: 0xffff9ffffe99e9ff r10: 0x00000001050ed6b0 r11: 0x00007fff7b0e6188
r12: 0x00007fff5fbff0e0 r13: 0x00007fff5fbff0f0 r14: 0x0000000103812110 r15: 0x0000000103812000
rip: 0x00007fff8b61a0e6 rfl: 0x0000000000010246 cr2: 0x0000000105521000
Logical CPU: 4
Error Code: 0x00000000
Trap Number: 13
Binary Images:
0x100000000 - 0x10148efc7 +com.corel.Painter2015 (14.1.0.1105 - 14.1.0.1105) <3CA3F520-8234-3DD8-A718-B2D0A5D1323D> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/MacOS/Corel Painter 2015
0x102f7a000 - 0x102f91fff +org.andymatuschak.Sparkle (1.5 Beta 6 - 313) <9253F8F7-250B-1114-7AE9-A10A54EB2298> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x102faa000 - 0x102fc6fe7 +com.corel.riffsdk (1.0 - 1.0) <3854AC8B-CB9A-3924-988C-F781B45DB1B6> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/RiffIO.framework/Versions/A/RiffIO
0x102fdd000 - 0x102ff0fff +com.corel.riffrenderer (1.0 - 1.0) <BB84DAF1-6B77-30E1-A24C-C40F0638C0B1> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/Renderer.framework/Versions/A/Renderer
0x102ffd000 - 0x1030c1fff +libPSIKey.dylib (3.2) <ED2523E8-DF5B-FB7A-DCAC-9334AE722F8D> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/libPSIKey.dylib
0x10312b000 - 0x103204ffb +libiomp5.dylib (5) <392F681A-D066-84BC-FD72-A185F65FB8FC> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/libiomp5.dylib
0x1037d9000 - 0x1037e1ff3 libCGCMS.A.dylib (599.35.6) <09F33B9F-098A-340A-8717-E3BA6849470E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x1061f4000 - 0x1061fafff com.apple.SymptomReporter (1.0 - 1) <F4638872-23B4-3A50-8BBF-EC270E926C1B> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter .framework/SymptomReporter
0x108b02000 - 0x108b79ff7 com.apple.xquery (1.3.1 - 30) <2F2DC0D6-456F-33A0-8537-E0C651F6817C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x108cb9000 - 0x108ce1ffb libRIP.A.dylib (599.35.6) <45A8594F-906E-3EAE-87D4-BA1DB091C690> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x10affc000 - 0x10b441fe7 +com.corel.painter.UXInterface (1.0 - 1) <B11F7972-89BB-3D57-8447-DA4E5CED34F3> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/UXInterface.framework/UXInterface
0x10bfee000 - 0x10bff1ffa libCGXType.A.dylib (599.35.6) <7DAB1A62-D475-37F1-8234-07649906E234> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x10dd0d000 - 0x10dd0dfff +cl_kernels (???) <22C4DA46-BB06-4475-A33C-9A4464A5DC44> cl_kernels
0x10e1ac000 - 0x10e1b2ff7 libCGXCoreImage.A.dylib (599.35.6) <69BEB63E-93AF-3A32-BA27-EDC2B6649B2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x10e1cc000 - 0x10e1ccffb +cl_kernels (???) <F475598B-575D-4205-BE40-1009EB92E727> cl_kernels
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0x7fff95478000 - 0x7fff95543fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff956ab000 - 0x7fff956f6fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff956f7000 - 0x7fff95acefef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff95acf000 - 0x7fff95b0efff libGLU.dylib (9.6.1) <AE032555-3E2F-3DBF-A26D-EA4576061605> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff95b12000 - 0x7fff95b76fff com.apple.datadetectorscore (5.0 - 354.5) <C9FAB401-3FE2-3221-B60C-E4F1841CA5F1> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff95b77000 - 0x7fff95b93ff7 libsystem_kernel.dylib (2422.115.10) <1A75B3AB-3FAE-3D26-922D-726FE6C99F4D> /usr/lib/system/libsystem_kernel.dylib
0x7fff95b94000 - 0x7fff95b95ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff95b96000 - 0x7fff95b98fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff95b99000 - 0x7fff95cdafff com.apple.QTKit (7.7.3 - 2826.24) <08E58C71-D16C-3357-989C-780A08994B27> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff95d79000 - 0x7fff95dbefff libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib
0x7fff95dbf000 - 0x7fff95dbffff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff95dc0000 - 0x7fff95dddff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff95df3000 - 0x7fff95e40fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <B28D0F5C-EEDD-3586-8986-33BC79E8DE56> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff95e41000 - 0x7fff95f77ff5 com.apple.WebKit (9537 - 9537.78.2) <EB8D3D78-92E7-3B67-8AAF-B51A181461E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff95f8b000 - 0x7fff95f99fff com.apple.CommerceCore (1.0 - 42) <24C71143-C5D7-363D-A875-87FA5F185CD1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff95fb6000 - 0x7fff95fc0fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff96026000 - 0x7fff96057ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff960b6000 - 0x7fff96193ff7 libcrypto.0.9.8.dylib (52.8.1) <52B36740-372F-3AF6-99E4-B1A24A3C9954> /usr/lib/libcrypto.0.9.8.dylib
0x7fff96194000 - 0x7fff96282fff libJP2.dylib (1044) <BE5FF765-5ECE-38B5-BF5D-BE806F5CAD18> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff96283000 - 0x7fff962f2ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff9635f000 - 0x7fff963a1ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff963a2000 - 0x7fff963b0fff com.apple.opengl (9.6.1 - 9.6.1) <359D0ECB-D100-341B-B437-BDE56E27B74B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff963b1000 - 0x7fff963b9ffc libGFXShared.dylib (9.6.1) <65BC4378-C023-30EC-8B80-60FB4EA0B036> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff963ba000 - 0x7fff963d4fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff963d5000 - 0x7fff963ddff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff963de000 - 0x7fff964cdfff libFontParser.dylib (111.1.2) <25C4548B-A2DE-30BE-9FAF-DDA161DADB16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff965da000 - 0x7fff965deff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff965df000 - 0x7fff965e2fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff965e3000 - 0x7fff965e3fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff9662a000 - 0x7fff966b3ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff966e3000 - 0x7fff966e4ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff966e5000 - 0x7fff96780ff7 com.apple.PDFKit (2.9.2 - 2.9.2) <DF2CE219-6256-3A8A-BDB1-51EF556F5BC8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff967a9000 - 0x7fff967f5ffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff96881000 - 0x7fff96b52ff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff96b60000 - 0x7fff96b85ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff96b86000 - 0x7fff96b95ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff96c40000 - 0x7fff96ca5ffb com.apple.Heimdal (4.0 - 2.0) <C28DBCAE-01AC-363A-9046-3BD33F225526> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff96ca6000 - 0x7fff96cf7ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff96d57000 - 0x7fff96d5dff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff96d5e000 - 0x7fff96d71ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff96d72000 - 0x7fff96dadfff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff96dae000 - 0x7fff96daefff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 928
thread_create: 2
thread_set_state: 2
VM Region Summary:
ReadOnly portion of Libraries: Total=271.7M resident=154.7M(57%) swapped_out_or_unallocated=117.0M(43%)
Writable regions: Total=1.5G written=154.5M(10%) resident=195.1M(13%) swapped_out=0K(0%) unallocated=1.3G(87%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 16.5M
CG image 24K
CG raster data 1364K
CG shared images 248K
CoreAnimation 11.1M
CoreImage 4K
Foundation 4K
IOKit 5308K
IOKit (reserved) 256K reserved VM address space (unallocated)
Image IO 16.9M
JS JIT generated code 128.0M
JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated)
JS VM register file 4096K
JS garbage collector 1408K
Kernel Alloc Once 8K
MALLOC 409.6M
MALLOC (admin) 32K
MALLOC_LARGE (reserved) 4332K reserved VM address space (unallocated)
Memory Tag 242 12K
Memory Tag 251 60K
OpenCL 16K
OpenGL GLSL 1664K
SQLite page cache 256K
STACK GUARD 56.1M
Stack 30.9M
VM_ALLOCATE 20.9M
WebKit Malloc 2304K
__DATA 35.4M
__IMAGE 528K
__LINKEDIT 93.4M
__TEXT 178.3M
__UNICODE 544K
mapped file 52.7M
shared memory 68K
=========== =======
TOTAL 1.9G
TOTAL, minus reserved VM space 1.0G
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i7, 2.93 GHz, 16 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.7f4 15112, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
Serial ATA Device: APPLE SSD TS256B, 251 GB
USB Device: Hub
USB Device: PTK-640
USB Device: USB 2.0 Hub
USB Device: USB 2.0 Hub
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: MFC-J870DW
USB Device: Kensington Expert Mouse
USB Device: Built-in iSight
USB Device: IR Receiver
FireWire Device: My Book 111D, WD, Up to 800 Mb/sec
Thunderbolt Bus:
-
Apr 1, 2015 10:12 AMby Eric Root,HelpfulTry booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Mavericks also Yosemite
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Apr 1, 2015 10:12 AMby postitnote,Thanks Eric, very much for your time. I tried your suggestions up to removing applications to find a potential culprit. Painter 2015 still crashes, so it must be some application causing this. After this much time and use with this Mac, I do need to go through and clean up this computer, but starting up a new company, I just don't have the time. Perhaps for now, I'll just use Painter 2015 in the other clean user, and look for a way to share the resultant documents/images with my main user. I can save them as tiffs and view them in Photoshop.
Again, thanks for your time. I will try to come back to this post with an update if any of this changes.
Steve
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Apr 1, 2015 10:17 AMby Eric Root,You are welcome.
Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Someone might be able to point out a likely culprit.
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Apr 1, 2015 10:32 AMby postitnote,Amusing animations while that runs. Here are the results—
Problem description:
Painter 2015 crashes upon startup.
EtreCheck version: 2.1.8 (121)
Report generated April 1, 2015 at 11:28:43 AM MDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
OS X 10.9.5 (13F1066) - Time since boot: 0:33:55
WDC WD1001FALS-40Y6A0 disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
Macintosh HD 2 (disk1s2) /Volumes/Macintosh HD 2 : 999.86 GB (725.79 GB free)
HL-DT-STDVDRW GA32N
APPLE SSD TS256B disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 250.14 GB (148.36 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Brother MFC-J870DW
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kensington Kensington Expert Mouse
Tablet PTK-640
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
WD My Book 111D 800mbit - 800mbit max
EFI (disk2s1) <not mounted> : 210 MB
Time Machine 1.5TB (disk2s2) /Volumes/Time Machine 1.5TB : 1.50 TB (629.52 GB free)
Cellar 750GB (disk2s3) /Volumes/Cellar 750GB : 750.42 GB (749.58 GB free)
Wine Cellar 750GB (disk2s4) /Volumes/Wine Cellar 750GB : 749.53 GB (748.90 GB free)
Mac App Store and identified developers
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (3.4.0 - SDK 10.0) [Click for support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]
[loaded] com.kensington.trackballworks.driver (1.1.1 - SDK 10.6) [Click for support]
[not loaded] com.wacom.kext.wacomtablet (6.1.5) [Click for support]
[loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
/Volumes/Macintosh HD 2/[redacted]/Documents/Computer Technical/WesternDigital3TB/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.9) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.leapmotion.Leap-Motion.plist [Click for support]
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[running] com.machangout.glims.agent.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
[running] com.wacom.wacomtablet.plist [Click for support]
[loaded] org.glimmerblocker.updater.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.leapmotion.leapd.plist [Click for support]
[running] com.machangout.glims.loader.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
[running] org.glimmerblocker.proxy.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
iTunesHelper UNKNOWN (missing value)
AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
Kodak EasyShare Wireless Listener UNKNOWN (missing value)
Logitech Control Center Daemon UNKNOWN Hidden (missing value)
BPK UNKNOWN (missing value)
Quokka Application (/Applications/Quokka.app)
SpyderUtility Application (/Applications/Datacolor/Spyder3Elite/Support/SpyderUtility.app)
TrackballWorksHelper Application (/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballW orksHelper.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
WacomNetscape: Version: 1.1.0-5 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
WacomSafari: Version: 1.1.0-5 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
RealPlayer Plugin: Version: Unknown
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
GlimmerBlocker [Click for support]
Growl [Click for support]
TrackballWorks [Click for support]
WacomTablet [Click for support]
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 250.14 GB Disk used: 101.78 GB
Destinations:
Time Machine 1.5TB [Local]
Total size: 1.50 TB
Total number of backups: 194
Oldest backup: 2012-03-16 03:53:39 +0000
Last backup: 2015-04-01 17:27:14 +0000
Size of backup disk: Excellent
Backup size 1.50 TB > (Disk size 250.14 GB X 3)
11% com.apple.WebKit.Plugin.64
8% WindowServer
5% Finder
1% backupd
1% coreaudiod
309 MB Safari
223 MB InterCheck
206 MB mds_stores
189 MB SophosScanD
172 MB com.apple.WebKit.Plugin.64
Virtual Memory Information: ℹ️
3.48 GB Free RAM
6.78 GB Active RAM
5.54 GB Inactive RAM
1.37 GB Wired RAM
747 MB Page-ins
0 B Page-outs
Apr 1, 2015, 10:58:09 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-04-01-105809_[redacted].crash
Apr 1, 2015, 10:54:05 AM Self test - passed
Apr 1, 2015, 10:47:50 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-04-01-104750_[redacted].crash
Mar 31, 2015, 09:14:37 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-211437_[redacted].crash
Mar 31, 2015, 06:54:43 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-185443_[redacted].crash
Mar 31, 2015, 06:44:55 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-03-31-184455_[redacted].c rash
Mar 31, 2015, 06:44:54 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/LCCDaemon_2015-03-31-184454_[redact ed].crash
Mar 31, 2015, 06:42:13 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-03-31-184213_[redacted].c rash
Mar 31, 2015, 06:38:53 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-03-31-183853_[redacted].c rash
Mar 31, 2015, 11:07:10 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110710_[redacted].crash
Mar 31, 2015, 11:07:02 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110702_[redacted].crash
Mar 31, 2015, 11:06:56 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110656_[redacted].crash
Mar 31, 2015, 11:06:49 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110649_[redacted].crash
Mar 31, 2015, 11:06:41 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110641_[redacted].crash
Mar 31, 2015, 11:06:29 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110629_[redacted].crash
Mar 31, 2015, 11:06:22 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110622_[redacted].crash
Mar 31, 2015, 11:06:13 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110613_[redacted].crash
Mar 31, 2015, 11:04:18 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110418_[redacted].crash
Mar 30, 2015, 04:13:08 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-30-161308_[redacted].crash
Mar 30, 2015, 03:47:41 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-03-30-154741_[redacted].c rash
Mar 30, 2015, 09:19:42 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-30-091942_[redacted].crash
Mar 29, 2015, 08:43:50 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-204350_[redacted].crash
Mar 29, 2015, 08:39:57 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-203957_[redacted].crash
Mar 29, 2015, 08:39:39 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-203939_[redacted].crash
Mar 29, 2015, 08:23:42 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-202342_[redacted].crash
Mar 29, 2015, 08:22:48 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-202248_[redacted].crash
Mar 29, 2015, 08:22:20 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-202220_[redacted].crash
Mar 29, 2015, 08:17:56 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201756_[redacted].crash
Mar 29, 2015, 08:17:48 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201748_[redacted].crash
Mar 29, 2015, 08:16:38 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201638_[redacted].crash
Mar 29, 2015, 08:16:29 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201629_[redacted].crash
Mar 29, 2015, 08:16:14 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201614_[redacted].crash
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Apr 1, 2015 4:58 PMby BobHarris,Helpful[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
Suggest removing the anti-malware package.
How does Mac OS X protect me? -
Aug 6, 2015 4:18 AMby technobother,Hi, long time later but I have exactly the same problem, Postitnote, and wondering if you ever found a solution?
My mac is set up with an SSD with the boot system on it and the main user account on another volume. I think this is the issue as the alternative User account is on the SSD. I have tried Symlinks, changing permissions, trashing various plists but no joy. I am baffled that the thing works on an alternative User account but not the main one. Also more than a little astounded at Corel's lack of support for a product that won't launch.
Thanks
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Aug 17, 2015 6:30 PMby technobother,Hi, No I haven't but still have an open case with Corel. Perhaps contact them too so they get there is an issue that many people have.
Most of their suggestions so far have been doing what I have already done - make symlinks, check in the terminal that your User folder is the one also listed in Users and Groups in the system folder, rebuild permissions and so on. The thing does work for me if launched while logged on as my backup User folder which is on the boot drive . My main User folder on another volume. So it looks like there is something preventing the main user accessing something on the boot drive. All the solutions should have fixed this though and it has never occurred with any other software I have installed.
I have been asking for a list of files and locations the software installs so I can check but they haven't been forthcoming. Bad installer is my guess. If I find out anything I will post, please do the same if you can.
Cheers
