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User profile for user: postitnote
postitnote Author
User level: Level 1
4 points

Corel Painter 2015 crashes iMac

I purchased Corel Painter 2015 upgrade— excited about improvements. Installed... crashed on startup. Installed one Corel update for Painter 2015, same thing— just crashes on startup of app. I opened a support problem with Corel, and after some prodding through BS replies, they finally recommended that I open another Admin User Account and install it there, which I tried and it works... - - - ...over on this other user account, but not in my primary user. In my primary User, it crashes just as before.


So, I'm happy to see it operate at all, but I'm wondering if some of you folks better with Mac OS than I am can offer suggestions about a strategy to either fix this or maybe suggest a work stream to make it convenient to use despite it only working in some other dimension user account.


Thanks and all my best regards to those who take their time to help others, in advance.

Steve


Mid 2010 27" iMac

OS X 10.9.5

2.93 GHx i7

16 GB DDR3

iMac (27-inch Mid 2010), OS X Mavericks (10.9.5)

Posted on Mar 31, 2015 6:20 PM

Reply
14 replies
User profile for user: BobHarris
BobHarris
User level: Level 9
53,003 points

Apr 1, 2015 6:21 AM in response to postitnote

Does Corel crash, or does it crash your entire iMac?


If Corel crashes in your original account, but runs OK in your new account, then chances are you have some Login Item or User Launch Agent that runs on the original account that is not present on the new account. Or something in the original account's ~/Library/..., such as a Font, or preference pane.


If Corel is crashing your entire iMac, that is a bit more serious. Generally speaking apps should not cause a Mac to crash (it can happen, but generally not without there being an underlying problem with the hardware, or some other 3rd party software getting upset and panic'ing the system).

Reply
User profile for user: postitnote
postitnote Author
User level: Level 1
4 points

Apr 1, 2015 7:36 AM in response to postitnote

Sorry about the missed clarity; it only crashes Painter 2015, not the entire iMac.

I had saved one of the original crash logs to send to Corel. Here it is—


Process: Corel Painter 2015 [560]

Path: /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/MacOS/Corel Painter 2015

Identifier: com.corel.Painter2015

Version: 14.1.0.1105 (14.1.0.1105)

Code Type: X86-64 (Native)

Parent Process: launchd [205]

Responsible: Corel Painter 2015 [560]

User ID: 503


Date/Time: 2015-03-30 16:13:02.215 -0600

OS Version: Mac OS X 10.9.5 (13F1066)

Report Version: 11

Anonymous UUID: C8B2839A-A685-B831-50FE-BB1266023EAF



Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff8b61a0e6 objc_release + 22

1 libobjc.A.dylib 0x00007fff8b61965a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502

2 com.apple.CoreFoundation 0x00007fff938dc932 _CFAutoreleasePoolPop + 50

3 com.apple.Foundation 0x00007fff8f1a2437 -[NSAutoreleasePool drain] + 147

4 com.apple.Foundation 0x00007fff8f1a83b0 _NSAppleEventManagerGenericHandler + 125

5 com.apple.AE 0x00007fff94941e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381

6 com.apple.AE 0x00007fff94941c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31

7 com.apple.AE 0x00007fff94941b36 aeProcessAppleEvent + 315

8 com.apple.HIToolbox 0x00007fff916fe161 AEProcessAppleEvent + 56

9 com.apple.AppKit 0x00007fff900dd0b6 _DPSNextEvent + 1026

10 com.apple.AppKit 0x00007fff900dc89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122

11 com.apple.AppKit 0x00007fff900d099c -[NSApplication run] + 553

12 com.apple.Foundation 0x00007fff8f1b7918 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 871

13 com.apple.Foundation 0x00007fff8f1b74ef -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 134

14 com.corel.Painter2015 0x0000000100f460ca runNSApplication(int, char const**) + 55

15 com.corel.Painter2015 0x0000000100250a57 Corel::Painter::callNSApplicationEntryPoint(int, char const**) + 199

16 com.corel.Painter2015 0x00000001008cd791 main + 2225

17 com.corel.Painter2015 0x0000000100002474 start + 52


Thread 1:

0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13


Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff95b8d662 kevent64 + 10

1 libdispatch.dylib 0x00007fff963bd421 _dispatch_mgr_invoke + 239

2 libdispatch.dylib 0x00007fff963bd136 _dispatch_mgr_thread + 52


Thread 3:

0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13


Thread 4:

0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13


Thread 5:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x00007fff95b88a1a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff95b87d18 mach_msg + 64

2 com.apple.CoreFoundation 0x00007fff93914f15 __CFRunLoopServiceMachPort + 181

3 com.apple.CoreFoundation 0x00007fff93914539 __CFRunLoopRun + 1161

4 com.apple.CoreFoundation 0x00007fff93913e75 CFRunLoopRunSpecific + 309

5 com.apple.Foundation 0x00007fff8f1edf87 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348

6 com.apple.Foundation 0x00007fff8f1edd8b __NSThread__main__ + 1318

7 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

8 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

9 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 6:

0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13


Thread 7:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x00007fff95b8c9aa __select + 10

1 com.apple.CoreFoundation 0x00007fff93960a03 __CFSocketManager + 867

2 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

3 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

4 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 8:

0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13


Thread 9:

0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13


Thread 10:

0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13


Thread 11:

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 libiomp5.dylib 0x00000001031cf531 __kmp_launch_monitor(void*) + 449

3 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

4 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

5 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 12:

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 libiomp5.dylib 0x00000001031d357e __kmp_suspend + 302

3 libiomp5.dylib 0x00000001031a696c __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 620

4 libiomp5.dylib 0x00000001031b0852 __kmp_fork_barrier(int, int) + 402

5 libiomp5.dylib 0x00000001031af362 __kmp_launch_thread + 98

6 libiomp5.dylib 0x00000001031cedee __kmp_launch_worker(void*) + 334

7 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

8 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

9 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 13:

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 libiomp5.dylib 0x00000001031d357e __kmp_suspend + 302

3 libiomp5.dylib 0x00000001031a696c __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 620

4 libiomp5.dylib 0x00000001031b0852 __kmp_fork_barrier(int, int) + 402

5 libiomp5.dylib 0x00000001031af362 __kmp_launch_thread + 98

6 libiomp5.dylib 0x00000001031cedee __kmp_launch_worker(void*) + 334

7 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

8 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

9 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 14:

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 libiomp5.dylib 0x00000001031d357e __kmp_suspend + 302

3 libiomp5.dylib 0x00000001031a696c __kmp_hyper_barrier_release(barrier_type, kmp_info*, int, int, int, void*) + 620

4 libiomp5.dylib 0x00000001031b0852 __kmp_fork_barrier(int, int) + 402

5 libiomp5.dylib 0x00000001031af362 __kmp_launch_thread + 98

6 libiomp5.dylib 0x00000001031cedee __kmp_launch_worker(void*) + 334

7 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

8 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

9 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 15:: CVDisplayLink

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 com.apple.CoreVideo 0x00007fff93791a38 CVDisplayLink::runIOThread() + 656

3 com.apple.CoreVideo 0x00007fff9379178f startIOThread(void*) + 147

4 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

5 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

6 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 16:

0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13


Thread 17:: JavaScriptCore::BlockFree

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 com.apple.JavaScriptCore 0x00007fff94d50cb5 JSC::BlockAllocator::blockFreeingThreadMain() + 261

3 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15

4 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

5 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

6 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 18:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119

3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88

4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 19:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119

3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88

4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 20:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119

3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88

4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 21:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119

3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88

4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 22:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119

3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88

4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 23:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff95b8c716 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff8b991c3b _pthread_cond_wait + 727

2 com.apple.JavaScriptCore 0x00007fff94d51727 JSC::GCThread::waitForNextPhase() + 119

3 com.apple.JavaScriptCore 0x00007fff94d515b8 JSC::GCThread::gcThreadMain() + 88

4 com.apple.JavaScriptCore 0x00007fff94d45f4f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 24:: com.apple.appkit-heartbeat

0 libsystem_kernel.dylib 0x00007fff95b8ca3a __semwait_signal + 10

1 libsystem_c.dylib 0x00007fff966a5dc0 nanosleep + 200

2 libsystem_c.dylib 0x00007fff966a5cb2 usleep + 54

3 com.apple.AppKit 0x00007fff9034117d -[NSUIHeartBeat _heartBeatThread:] + 2132

4 com.apple.Foundation 0x00007fff8f1edd8b __NSThread__main__ + 1318

5 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

6 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

7 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 25:

0 libsystem_kernel.dylib 0x00007fff95b8ce6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8b990f08 _pthread_wqthread + 330

2 libsystem_pthread.dylib 0x00007fff8b993fb9 start_wqthread + 13


Thread 26:

0 libsystem_kernel.dylib 0x00007fff95b88a1a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff95b87d18 mach_msg + 64

2 com.apple.CoreFoundation 0x00007fff93914f15 __CFRunLoopServiceMachPort + 181

3 com.apple.CoreFoundation 0x00007fff93914539 __CFRunLoopRun + 1161

4 com.apple.CoreFoundation 0x00007fff93913e75 CFRunLoopRunSpecific + 309

5 com.apple.AppKit 0x00007fff9027d05e _NSEventThread + 144

6 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

7 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

8 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 27:

0 libsystem_kernel.dylib 0x00007fff95b8d422 getdirentriesattr + 10

1 com.apple.CoreServices.CarbonCore 0x00007fff90f272d1 FSMount::getattrsbulk(void*, unsigned int, unsigned long*, unsigned int, unsigned int, FSAttributeInfo*, unsigned char*, unsigned char*) + 589

2 com.apple.CoreServices.CarbonCore 0x00007fff90f26ecd PBGetCatalogInfoBulkSync + 916

3 com.apple.CoreServices.CarbonCore 0x00007fff90f26afd FSGetCatalogInfoBulk + 66

4 com.apple.Foundation 0x00007fff8f1aaf89 _NSDirectoryContentsFromCarbonError + 348

5 com.apple.Foundation 0x00007fff8f1aaa23 -[NSFileManager directoryContentsAtPath:matchingExtension:options:keepExtension:error:] + 318

6 com.apple.Foundation 0x00007fff8f1aa8df -[NSFileManager contentsOfDirectoryAtPath:error:] + 36

7 com.apple.Foundation 0x00007fff8f229ba1 +[NSAllDescendantPathsEnumerator newWithPath:prepend:attributes:cross:depth:] + 104

8 com.apple.Foundation 0x00007fff8f229966 -[NSFileManager enumeratorAtPath:] + 81

9 com.corel.Painter2015 0x0000000100f44613 -[CrashChecker checkForCrash:] + 317

10 com.apple.Foundation 0x00007fff8f1edd8b __NSThread__main__ + 1318

11 libsystem_pthread.dylib 0x00007fff8b98f899 _pthread_body + 138

12 libsystem_pthread.dylib 0x00007fff8b98f72a _pthread_start + 137

13 libsystem_pthread.dylib 0x00007fff8b993fc9 thread_start + 13


Thread 0 crashed with X86 Thread State (64-bit):

rax: 0xbadd6cda07ebbead rbx: 0x0000600000c46ba0 rcx: 0x0000000103812828 rdx: 0x00000000a1a1a1a1

rdi: 0x0000600000c46ba0 rsi: 0x0000000103812010 rbp: 0x00007fff5fbfea30 rsp: 0x00007fff5fbfea20

r8: 0x0000000000000fff r9: 0xffff9ffffe99e9ff r10: 0x00000001050ed6b0 r11: 0x00007fff7b0e6188

r12: 0x00007fff5fbff0e0 r13: 0x00007fff5fbff0f0 r14: 0x0000000103812110 r15: 0x0000000103812000

rip: 0x00007fff8b61a0e6 rfl: 0x0000000000010246 cr2: 0x0000000105521000


Logical CPU: 4

Error Code: 0x00000000

Trap Number: 13



Binary Images:

0x100000000 - 0x10148efc7 +com.corel.Painter2015 (14.1.0.1105 - 14.1.0.1105) <3CA3F520-8234-3DD8-A718-B2D0A5D1323D> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/MacOS/Corel Painter 2015

0x102f7a000 - 0x102f91fff +org.andymatuschak.Sparkle (1.5 Beta 6 - 313) <9253F8F7-250B-1114-7AE9-A10A54EB2298> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle

0x102faa000 - 0x102fc6fe7 +com.corel.riffsdk (1.0 - 1.0) <3854AC8B-CB9A-3924-988C-F781B45DB1B6> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/RiffIO.framework/Versions/A/RiffIO

0x102fdd000 - 0x102ff0fff +com.corel.riffrenderer (1.0 - 1.0) <BB84DAF1-6B77-30E1-A24C-C40F0638C0B1> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/Renderer.framework/Versions/A/Renderer

0x102ffd000 - 0x1030c1fff +libPSIKey.dylib (3.2) <ED2523E8-DF5B-FB7A-DCAC-9334AE722F8D> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/libPSIKey.dylib

0x10312b000 - 0x103204ffb +libiomp5.dylib (5) <392F681A-D066-84BC-FD72-A185F65FB8FC> /Applications/Corel Painter 2015/Corel Painter 2015.app/Contents/Frameworks/libiomp5.dylib

0x1037d9000 - 0x1037e1ff3 libCGCMS.A.dylib (599.35.6) <09F33B9F-098A-340A-8717-E3BA6849470E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib

0x1061f4000 - 0x1061fafff com.apple.SymptomReporter (1.0 - 1) <F4638872-23B4-3A50-8BBF-EC270E926C1B> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter .framework/SymptomReporter

0x108b02000 - 0x108b79ff7 com.apple.xquery (1.3.1 - 30) <2F2DC0D6-456F-33A0-8537-E0C651F6817C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery

0x108cb9000 - 0x108ce1ffb libRIP.A.dylib (599.35.6) <45A8594F-906E-3EAE-87D4-BA1DB091C690> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib

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0x7fff95153000 - 0x7fff95158fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib

0x7fff9517d000 - 0x7fff9517ffff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove

0x7fff95180000 - 0x7fff95187fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib

0x7fff951ba000 - 0x7fff951bbfff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib

0x7fff951bc000 - 0x7fff951befff libCVMSPluginSupport.dylib (9.6.1) <B724E444-6FAE-31B5-9814-1572517229C6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

0x7fff95409000 - 0x7fff95425fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib

0x7fff95468000 - 0x7fff9546aff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib

0x7fff95478000 - 0x7fff95543fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

0x7fff956ab000 - 0x7fff956f6fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re

0x7fff956f7000 - 0x7fff95acefef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

0x7fff95acf000 - 0x7fff95b0efff libGLU.dylib (9.6.1) <AE032555-3E2F-3DBF-A26D-EA4576061605> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x7fff95b12000 - 0x7fff95b76fff com.apple.datadetectorscore (5.0 - 354.5) <C9FAB401-3FE2-3221-B60C-E4F1841CA5F1> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x7fff95b77000 - 0x7fff95b93ff7 libsystem_kernel.dylib (2422.115.10) <1A75B3AB-3FAE-3D26-922D-726FE6C99F4D> /usr/lib/system/libsystem_kernel.dylib

0x7fff95b94000 - 0x7fff95b95ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

0x7fff95b96000 - 0x7fff95b98fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper

0x7fff95b99000 - 0x7fff95cdafff com.apple.QTKit (7.7.3 - 2826.24) <08E58C71-D16C-3357-989C-780A08994B27> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x7fff95d79000 - 0x7fff95dbefff libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib

0x7fff95dbf000 - 0x7fff95dbffff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fff95dc0000 - 0x7fff95dddff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x7fff95df3000 - 0x7fff95e40fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <B28D0F5C-EEDD-3586-8986-33BC79E8DE56> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

0x7fff95e41000 - 0x7fff95f77ff5 com.apple.WebKit (9537 - 9537.78.2) <EB8D3D78-92E7-3B67-8AAF-B51A181461E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

0x7fff95f8b000 - 0x7fff95f99fff com.apple.CommerceCore (1.0 - 42) <24C71143-C5D7-363D-A875-87FA5F185CD1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

0x7fff95fb6000 - 0x7fff95fc0fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib

0x7fff96026000 - 0x7fff96057ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib

0x7fff960b6000 - 0x7fff96193ff7 libcrypto.0.9.8.dylib (52.8.1) <52B36740-372F-3AF6-99E4-B1A24A3C9954> /usr/lib/libcrypto.0.9.8.dylib

0x7fff96194000 - 0x7fff96282fff libJP2.dylib (1044) <BE5FF765-5ECE-38B5-BF5D-BE806F5CAD18> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x7fff96283000 - 0x7fff962f2ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

0x7fff9635f000 - 0x7fff963a1ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib

0x7fff963a2000 - 0x7fff963b0fff com.apple.opengl (9.6.1 - 9.6.1) <359D0ECB-D100-341B-B437-BDE56E27B74B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff963b1000 - 0x7fff963b9ffc libGFXShared.dylib (9.6.1) <65BC4378-C023-30EC-8B80-60FB4EA0B036> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib

0x7fff963ba000 - 0x7fff963d4fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib

0x7fff963d5000 - 0x7fff963ddff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

0x7fff963de000 - 0x7fff964cdfff libFontParser.dylib (111.1.2) <25C4548B-A2DE-30BE-9FAF-DDA161DADB16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

0x7fff965da000 - 0x7fff965deff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib

0x7fff965df000 - 0x7fff965e2fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

0x7fff965e3000 - 0x7fff965e3fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff9662a000 - 0x7fff966b3ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib

0x7fff966e3000 - 0x7fff966e4ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib

0x7fff966e5000 - 0x7fff96780ff7 com.apple.PDFKit (2.9.2 - 2.9.2) <DF2CE219-6256-3A8A-BDB1-51EF556F5BC8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

0x7fff967a9000 - 0x7fff967f5ffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

0x7fff96881000 - 0x7fff96b52ff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage

0x7fff96b60000 - 0x7fff96b85ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library

0x7fff96b86000 - 0x7fff96b95ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis

0x7fff96c40000 - 0x7fff96ca5ffb com.apple.Heimdal (4.0 - 2.0) <C28DBCAE-01AC-363A-9046-3BD33F225526> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x7fff96ca6000 - 0x7fff96cf7ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x7fff96d57000 - 0x7fff96d5dff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib

0x7fff96d5e000 - 0x7fff96d71ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r

0x7fff96d72000 - 0x7fff96dadfff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

0x7fff96dae000 - 0x7fff96daefff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 928

thread_create: 2

thread_set_state: 2


VM Region Summary:

ReadOnly portion of Libraries: Total=271.7M resident=154.7M(57%) swapped_out_or_unallocated=117.0M(43%)

Writable regions: Total=1.5G written=154.5M(10%) resident=195.1M(13%) swapped_out=0K(0%) unallocated=1.3G(87%)


REGION TYPE VIRTUAL

=========== =======

CG backing stores 16.5M

CG image 24K

CG raster data 1364K

CG shared images 248K

CoreAnimation 11.1M

CoreImage 4K

Foundation 4K

IOKit 5308K

IOKit (reserved) 256K reserved VM address space (unallocated)

Image IO 16.9M

JS JIT generated code 128.0M

JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated)

JS VM register file 4096K

JS garbage collector 1408K

Kernel Alloc Once 8K

MALLOC 409.6M

MALLOC (admin) 32K

MALLOC_LARGE (reserved) 4332K reserved VM address space (unallocated)

Memory Tag 242 12K

Memory Tag 251 60K

OpenCL 16K

OpenGL GLSL 1664K

SQLite page cache 256K

STACK GUARD 56.1M

Stack 30.9M

VM_ALLOCATE 20.9M

WebKit Malloc 2304K

__DATA 35.4M

__IMAGE 528K

__LINKEDIT 93.4M

__TEXT 178.3M

__UNICODE 544K

mapped file 52.7M

shared memory 68K

=========== =======

TOTAL 1.9G

TOTAL, minus reserved VM space 1.0G



Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i7, 2.93 GHz, 16 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P

Bluetooth: Version 4.2.7f4 15112, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB

Serial ATA Device: HL-DT-STDVDRW GA32N

Serial ATA Device: APPLE SSD TS256B, 251 GB

USB Device: Hub

USB Device: PTK-640

USB Device: USB 2.0 Hub

USB Device: USB 2.0 Hub

USB Device: Internal Memory Card Reader

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: MFC-J870DW

USB Device: Kensington Expert Mouse

USB Device: Built-in iSight

USB Device: IR Receiver

FireWire Device: My Book 111D, WD, Up to 800 Mb/sec

Thunderbolt Bus:

Reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,027 points

Apr 1, 2015 10:12 AM in response to postitnote

Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.

Safe Mode - Mavericks also Yosemite


Safe Mode - About

Reply
User profile for user: postitnote
postitnote Author
User level: Level 1
4 points

Apr 1, 2015 10:12 AM in response to Eric Root

Thanks Eric, very much for your time. I tried your suggestions up to removing applications to find a potential culprit. Painter 2015 still crashes, so it must be some application causing this. After this much time and use with this Mac, I do need to go through and clean up this computer, but starting up a new company, I just don't have the time. Perhaps for now, I'll just use Painter 2015 in the other clean user, and look for a way to share the resultant documents/images with my main user. I can save them as tiffs and view them in Photoshop.


Again, thanks for your time. I will try to come back to this post with an update if any of this changes.


Steve

Reply
User profile for user: postitnote
postitnote Author
User level: Level 1
4 points

Apr 1, 2015 10:32 AM in response to Eric Root

Amusing animations while that runs. Here are the results—


Problem description:

Painter 2015 crashes upon startup.


EtreCheck version: 2.1.8 (121)

Report generated April 1, 2015 at 11:28:43 AM MDT

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (27-inch, Mid 2010) (Technical Specifications)

iMac - model: iMac11,3

1 2.93 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

BANK 0/DIMM1

4 GB DDR3 1333 MHz ok

BANK 1/DIMM1

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

ATI Radeon HD 5750 - VRAM: 1024 MB

iMac 2560 x 1440


System Software: ℹ️

OS X 10.9.5 (13F1066) - Time since boot: 0:33:55


Disk Information: ℹ️

WDC WD1001FALS-40Y6A0 disk1 : (1 TB)

EFI (disk1s1) <not mounted> : 210 MB

Macintosh HD 2 (disk1s2) /Volumes/Macintosh HD 2 : 999.86 GB (725.79 GB free)


HL-DT-STDVDRW GA32N


APPLE SSD TS256B disk0 : (251 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 250.14 GB (148.36 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Brother MFC-J870DW

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Kensington Kensington Expert Mouse

Tablet PTK-640

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight


Firewire Information: ℹ️

WD My Book 111D 800mbit - 800mbit max

EFI (disk2s1) <not mounted> : 210 MB

Time Machine 1.5TB (disk2s2) /Volumes/Time Machine 1.5TB : 1.50 TB (629.52 GB free)

Cellar 750GB (disk2s3) /Volumes/Cellar 750GB : 750.42 GB (749.58 GB free)

Wine Cellar 750GB (disk2s4) /Volumes/Wine Cellar 750GB : 749.53 GB (748.90 GB free)


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Extensions

[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]

[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]


/System/Library/Extensions

[not loaded] com.Logitech.Control Center.HID Driver (3.4.0 - SDK 10.0) [Click for support]

[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]

[loaded] com.kensington.trackballworks.driver (1.1.1 - SDK 10.6) [Click for support]

[not loaded] com.wacom.kext.wacomtablet (6.1.5) [Click for support]

[loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]

[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]


/Volumes/Macintosh HD 2/[redacted]/Documents/Computer Technical/WesternDigital3TB/Extras/WD +TURBO Installer.app

[not loaded] com.wdc.driver.1394HP (1.0.9) [Click for support]

[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

[loaded] com.adobe.CS5ServiceManager.plist [Click for support]

[running] com.brother.LOGINserver.plist [Click for support]

[loaded] com.leapmotion.Leap-Motion.plist [Click for support]

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[running] com.machangout.glims.agent.plist [Click for support]

[running] com.sophos.uiserver.plist [Click for support]

[running] com.wacom.wacomtablet.plist [Click for support]

[loaded] org.glimmerblocker.updater.plist [Click for support]


Launch Daemons: ℹ️

[running] com.adobe.adobeupdatedaemon.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[running] com.leapmotion.leapd.plist [Click for support]

[running] com.machangout.glims.loader.plist [Click for support]

[running] com.sophos.common.servicemanager.plist [Click for support]

[running] org.glimmerblocker.proxy.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper UNKNOWN (missing value)

AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)

Kodak EasyShare Wireless Listener UNKNOWN (missing value)

Logitech Control Center Daemon UNKNOWN Hidden (missing value)

BPK UNKNOWN (missing value)

Quokka Application (/Applications/Quokka.app)

SpyderUtility Application (/Applications/Datacolor/Spyder3Elite/Support/SpyderUtility.app)

TrackballWorksHelper Application (/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballW orksHelper.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)


Internet Plug-ins: ℹ️

WacomNetscape: Version: 1.1.0-5 [Click for support]

Default Browser: Version: 537 - SDK 10.9

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

WacomSafari: Version: 1.1.0-5 [Click for support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0 - SDK 10.8

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


User internet Plug-ins: ℹ️

RealPlayer Plugin: Version: Unknown


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

GlimmerBlocker [Click for support]

Growl [Click for support]

TrackballWorks [Click for support]

WacomTablet [Click for support]


Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 250.14 GB Disk used: 101.78 GB

Destinations:

Time Machine 1.5TB [Local]

Total size: 1.50 TB

Total number of backups: 194

Oldest backup: 2012-03-16 03:53:39 +0000

Last backup: 2015-04-01 17:27:14 +0000

Size of backup disk: Excellent

Backup size 1.50 TB > (Disk size 250.14 GB X 3)


Top Processes by CPU: ℹ️

11% com.apple.WebKit.Plugin.64

8% WindowServer

5% Finder

1% backupd

1% coreaudiod


Top Processes by Memory: ℹ️

309 MB Safari

223 MB InterCheck

206 MB mds_stores

189 MB SophosScanD

172 MB com.apple.WebKit.Plugin.64


Virtual Memory Information: ℹ️

3.48 GB Free RAM

6.78 GB Active RAM

5.54 GB Inactive RAM

1.37 GB Wired RAM

747 MB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Apr 1, 2015, 10:58:09 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-04-01-105809_[redacted].crash

Apr 1, 2015, 10:54:05 AM Self test - passed

Apr 1, 2015, 10:47:50 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-04-01-104750_[redacted].crash

Mar 31, 2015, 09:14:37 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-211437_[redacted].crash

Mar 31, 2015, 06:54:43 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-185443_[redacted].crash

Mar 31, 2015, 06:44:55 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-03-31-184455_[redacted].c rash

Mar 31, 2015, 06:44:54 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/LCCDaemon_2015-03-31-184454_[redact ed].crash

Mar 31, 2015, 06:42:13 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-03-31-184213_[redacted].c rash

Mar 31, 2015, 06:38:53 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-03-31-183853_[redacted].c rash

Mar 31, 2015, 11:07:10 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110710_[redacted].crash

Mar 31, 2015, 11:07:02 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110702_[redacted].crash

Mar 31, 2015, 11:06:56 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110656_[redacted].crash

Mar 31, 2015, 11:06:49 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110649_[redacted].crash

Mar 31, 2015, 11:06:41 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110641_[redacted].crash

Mar 31, 2015, 11:06:29 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110629_[redacted].crash

Mar 31, 2015, 11:06:22 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110622_[redacted].crash

Mar 31, 2015, 11:06:13 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110613_[redacted].crash

Mar 31, 2015, 11:04:18 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-31-110418_[redacted].crash

Mar 30, 2015, 04:13:08 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-30-161308_[redacted].crash

Mar 30, 2015, 03:47:41 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-03-30-154741_[redacted].c rash

Mar 30, 2015, 09:19:42 AM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-30-091942_[redacted].crash

Mar 29, 2015, 08:43:50 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-204350_[redacted].crash

Mar 29, 2015, 08:39:57 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-203957_[redacted].crash

Mar 29, 2015, 08:39:39 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-203939_[redacted].crash

Mar 29, 2015, 08:23:42 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-202342_[redacted].crash

Mar 29, 2015, 08:22:48 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-202248_[redacted].crash

Mar 29, 2015, 08:22:20 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-202220_[redacted].crash

Mar 29, 2015, 08:17:56 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201756_[redacted].crash

Mar 29, 2015, 08:17:48 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201748_[redacted].crash

Mar 29, 2015, 08:16:38 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201638_[redacted].crash

Mar 29, 2015, 08:16:29 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201629_[redacted].crash

Mar 29, 2015, 08:16:14 PM /Volumes/Macintosh HD 2/[redacted]/Library/Logs/DiagnosticReports/Corel Painter 2015_2015-03-29-201614_[redacted].crash

Reply
User profile for user: BobHarris
BobHarris
User level: Level 9
53,003 points

Apr 1, 2015 4:58 PM in response to postitnote

[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]

[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]

[running] com.sophos.uiserver.plist [Click for support]

[running] com.sophos.common.servicemanager.plist [Click for support]

Suggest removing the anti-malware package.


How does Mac OS X protect me?


<http://www.thesafemac.com/mmg-builtin/>

Reply
User profile for user: technobother
technobother
User level: Level 1
4 points

Aug 6, 2015 4:18 AM in response to postitnote

Hi, long time later but I have exactly the same problem, Postitnote, and wondering if you ever found a solution?


My mac is set up with an SSD with the boot system on it and the main user account on another volume. I think this is the issue as the alternative User account is on the SSD. I have tried Symlinks, changing permissions, trashing various plists but no joy. I am baffled that the thing works on an alternative User account but not the main one. Also more than a little astounded at Corel's lack of support for a product that won't launch.


Thanks

Reply
User profile for user: technobother
technobother
User level: Level 1
4 points

Aug 17, 2015 6:30 PM in response to NativeAlien

Hi, No I haven't but still have an open case with Corel. Perhaps contact them too so they get there is an issue that many people have.


Most of their suggestions so far have been doing what I have already done - make symlinks, check in the terminal that your User folder is the one also listed in Users and Groups in the system folder, rebuild permissions and so on. The thing does work for me if launched while logged on as my backup User folder which is on the boot drive . My main User folder on another volume. So it looks like there is something preventing the main user accessing something on the boot drive. All the solutions should have fixed this though and it has never occurred with any other software I have installed.

I have been asking for a list of files and locations the software installs so I can check but they haven't been forthcoming. Bad installer is my guess. If I find out anything I will post, please do the same if you can.


Cheers

Reply

Corel Painter 2015 crashes iMac

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