I keep receiving this error message when trying to send emails from iCloud.com. Typically pops us when I reply to emails. I noticed that clearing the website history helps but this is just an ugly workaround. Does anybody know the fix? Thanks.
MacBook Air
OSX 10.10.2
Safari 8.0.4
MacBook Air
Hey tgbszk,
Thank you for using Apple Support Communities.
I see where you are getting an error message when trying to send emails from your iCloud account. The following article provides troubleshooting of iCloud Mail.
iCloud: Troubleshooting iCloud Mail - Apple Support
Regards,
Jeff D.
Thanks Jeff. Indeed, clearing Safari's cache helps, however doing this every time I want to send an email from icloud.com is somewhat annoying. I wonder if this is the way it was meant to work.
Hello tgbszk,
Clearing the cache everytime you want to send email is not the way it should work. I would touch base with your ISP to make sure the settings you have are correct for their system and then, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Cheers,
Jeff D.
Thanks. I moved away from my ISP's DNS a a few days ago and have not seen the "Can not send message" ever since. Not sure if it was the fix but so far so god.
Hi tgbszk,
Thanks for your reply. Sorry it still isn't working. Certainly you should not have to clear Safari's cache all the time shouldn't be necessary. Did you try the link under "Learn more" in the article I provided? I would suggest that next. If you did and it still isn't working, then you might want to follow the last link in the article, to contact iCloud Support.
Cheers,
Jeff D.
Can not send message. This message cannot be sent at this time.
