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Are there design issues in declined payments and Family Sharing?

In Family Sharing, the Organizer is responsible for billing. If a purchase fails due to a billing issue the unpaid balance causes all iTunes to become inaccessible until corrected. The Organizer is not able to identify the cause and Apple recommends "logging in with other members accounts" to resolve the unpaid balance. Further, you must verify the billing information via the Organizer card security CVV code through the other members account,


Is Apple advocating sharing passwords given the need to "see member purchases." This seems odd because you are sharing the purchases.

If purchases are billed to the Organizers account, why are they unable to correct an issue within the family?

Is this the best Apple can offer?

Family Sharing-OTHER, Family Sharing

Posted on Mar 31, 2015 7:02 PM

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Are there design issues in declined payments and Family Sharing?

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