i just lost all the movies i had purchased after i authorized my computer

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Level 1

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i just lost all the movies i had purchased after i authorized my computer

I have just authorized my computer and I lost the movie that I wanted to put onto my iPhone 5. I have no idea where it has gone, and yes I have looked everywhere.

iPhone 5, iOS 8.1.3

Posted on Mar 31, 2015 9:49 PM

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Answer 1

anypats

Level 7

21,283 points

Apr 1, 2015 5:22 AM in response to Tylaah

Was it purchased under a different Apple ID? If so, you may need to deauthorize and then authorize again under the Apple ID that you used when originally purchased the movie. If that isn't the case, you will want to contact iTunes Support.

http://www.apple.com/support/itunes/contact/

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