Need help diagnosing kernel panic error 10.7.5
I have a 2011 MacBook Pro running OS X Lion 10.7.5
Kernel panic error happened three times while using Microsoft Word, this is the data from the last kernel panic error:
Mon Mar 30 19:08:03 2015
panic(cpu 0 caller 0xffffff80002c4dd5): "Double fault at 0xffffff80002c4104, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff807f257ea8, CR3: 0x000000003b8f7046, CR4: 0x00000000000606e0\n" "RAX: 0x0000000000000008, RBX: 0x000000000000000e, RCX: 0xffffff800c0f0400, RDX: 0xffffff80002da3a0\n" "RSP: 0xffffff807f257eb0, RBP: 0xffffff807f258050, RSI: 0xffffff807f258060, RDI: 0xffffff807f258080\n" "R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x800000003b8f7046, R11: 0xffffff80002dad00\n" "R12: 0xffffff807f258070, R13: 0xffffff8002538e80, R14: 0x0000000000000005, R15: 0x000000000000000e\n" "RFL: 0x0000000000010082, RIP: 0xffffff80002c4104, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.32.7/osfmk/i386/trap_native.c:2 78
Backtrace (CPU 0), Frame : Return Address
0xffffff800081bd20 : 0xffffff8000220792
0xffffff800081bda0 : 0xffffff80002c4dd5
0xffffff800081bf00 : 0xffffff80002daf4f
0xffffff807f258050 : 0xffffff80002da55d
0xffffff807f258070 : 0xffffff80002c3cc9
0xffffff807f258180 : 0xffffff80002c44a3
0xffffff807f258330 : 0xffffff80002da55d
0xffffff807f258350 : 0xffffff80002c3cc9
0xffffff807f258460 : 0xffffff80002c44a3
0xffffff807f258610 : 0xffffff80002da55d
0xffffff807f258630 : 0xffffff80002c3cc9
0xffffff807f258740 : 0xffffff80002c44a3
0xffffff807f2588f0 : 0xffffff80002da55d
0xffffff807f258910 : 0xffffff80002c3cc9
0xffffff807f258a20 : 0xffffff80002c44a3
0xffffff807f258bd0 : 0xffffff80002da55d
0xffffff807f258bf0 : 0xffffff80002c3cc9
0xffffff807f258d00 : 0xffffff80002c44a3
0xffffff807f258eb0 : 0xffffff80002da55d
0xffffff807f258ed0 : 0xffffff80002c3cc9
0xffffff807f258fe0 : 0xffffff80002c44a3
0xffffff807f259190 : 0xffffff80002da55d
0xffffff807f2591b0 : 0xffffff80002c3cc9
0xffffff807f2592c0 : 0xffffff80002c44a3
0xffffff807f259470 : 0xffffff80002da55d
0xffffff807f259490 : 0xffffff80002c3cc9
0xffffff807f2595a0 : 0xffffff80002c44a3
0xffffff807f259750 : 0xffffff80002da55d
0xffffff807f259770 : 0xffffff80002c3cc9
0xffffff807f259880 : 0xffffff80002c44a3
0xffffff807f259a30 : 0xffffff80002da55d
0xffffff807f259a50 : 0xffffff80002c3cc9
0xffffff807f259b60 : 0xffffff80002c44a3
0xffffff807f259d10 : 0xffffff80002da55d
0xffffff807f259d30 : 0xffffff80002c3cc9
0xffffff807f259e40 : 0xffffff80002c44a3
0xffffff807f259ff0 : 0xffffff80002da55d
0xffffff807f25a010 : 0xffffff80002c3cc9
0xffffff807f25a120 : 0xffffff80002c44a3
0xffffff807f25a2d0 : 0xffffff80002da55d
0xffffff807f25a2f0 : 0xffffff80002c3cc9
0xffffff807f25a400 : 0xffffff80002c44a3
0xffffff807f25a5b0 : 0xffffff80002da55d
0xffffff807f25a5d0 : 0xffffff80002c3cc9
0xffffff807f25a6e0 : 0xffffff80002c44a3
0xffffff807f25a890 : 0xffffff80002da55d
0xffffff807f25a8b0 : 0xffffff80002c3cc9
0xffffff807f25a9c0 : 0xffffff80002c44a3
0xffffff807f25ab70 : 0xffffff80002da55d
0xffffff807f25ab90 : 0xffffff80002c3cc9
0xffffff807f25aca0 : 0xffffff80002c44a3
0xffffff807f25ae50 : 0xffffff80002da55d
0xffffff807f25ae70 : 0xffffff80002c3cc9
0xffffff807f25af80 : 0xffffff80002c44a3
0xffffff807f25b130 : 0xffffff80002da55d
0xffffff807f25b150 : 0xffffff80002c3cc9
0xffffff807f25b260 : 0xffffff80002c44a3
0xffffff807f25b410 : 0xffffff80002da55d
0xffffff807f25b430 : 0xffffff80002c3cc9
0xffffff807f25b540 : 0xffffff80002c44a3
0xffffff807f25b6f0 : 0xffffff80002da55d
0xffffff807f25b710 : 0xffffff80002c3cc9
0xffffff807f25b820 : 0xffffff80002c44a3
0xffffff807f25b9d0 : 0xffffff80002da55d
0xffffff807f25b9f0 : 0xffffff80002c3cc9
0xffffff807f25bb00 : 0xffffff80002c44a3
0xffffff807f25bcb0 : 0xffffff80002da55d
0xffffff807f25bcd0 : 0xffffff7f81794008
0xffffff807f25bdd0 : 0xffffff800022def4
0xffffff807f25be30 : 0xffffff800022f413
0xffffff807f25be90 : 0xffffff800021587f
0xffffff807f25beb0 : 0xffffff800021bcda
0xffffff807f25bf10 : 0xffffff80002af140
0xffffff807f25bfb0 : 0xffffff80002dab5e
BSD process name corresponding to current thread: Office365Service
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 562022531906
last loaded kext at 125842838951: net.tunnelblick.tun 1.0 (addr 0xffffff7f80ad9000, size 32768)
last unloaded kext at 274578878183: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f80a7b000, size 65536)
loaded kexts:
net.tunnelblick.tun 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.IOBluetoothSCOAudioDriver 4.0.8f17
com.apple.driver.IOBluetoothA2DPAudioDriver 4.0.8f17
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.filesystems.autofs 3.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
MacBook Pro, Mac OS X (10.7.5)