HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

staciejam

Level 1 (0 points)

Q: WIFI not working

Wifi is not working on my iphone 6 plus. Operating system 8.1.3: I'm 1 foot away from the router, the wifi is on, I've entered the password, I'm still not connected. All of the other devices are able to connect to the Wifi except my iphone 6 plus. I restarted the phone, reset the wireless settings, still doesn't work.

iPhone 6 Plus, iOS 8.1.3

Posted on Mar 31, 2015 9:45 PM

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Q: WIFI not working

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by alex_h1,

alex_h1 Apr 3, 2015 12:15 PM in response to staciejam
Community Specialists

Apr 3, 2015 12:15 PM in response to staciejam

Howdy staciejam,

Thanks for using the Apple Support Communities.

As a first step of troubleshooting this issue where yuu're unable to connect to a Wi-Fi network, please update your iPhone to the latest verison of iOS.

Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support

Have a good one,
Alex H.
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HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Q: WIFI not working

All replies Helpful answers

by alex_h1,

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