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Apr 3, 2015 2:10 PM in response to Ingridmjacksnby norm123,Hi Ingridmjacksn,
If you are getting a black screen on your iPhone, take a look at the article below to walk you through some troubleshooting options to get it working again. If unsuccessful, then you will need to contact Apple Support for further assistance.
Get help with the screen on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203039
Take it easy,
-Norm G.
