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Cannot connect to itunes . Help !

I Can't connect to my icloud/itunes ! What is wrong with it? I just open my simcard and tgen it happened like that.. it keep asking my password ,and i entered my password but it says incorrect password.. What happen actually?

iPhone 5s, iOS 8.1.3

Posted on Apr 1, 2015 7:14 AM

Reply
1 reply

Apr 4, 2015 6:14 AM in response to Lily1992

Greetings Lily1992,


Welcome to the Apple Support Communities!


I understand that you are being prompted for Apple ID password, and even though you are sure you are entering it correctly, you are still unable to sign in. In this situation, I would recommend changing your password and then attempt to sign in again. To complete this process, please refer to the attached article.


If you forgot your Apple ID password - Apple Support


Cheers,

Joe

Cannot connect to itunes . Help !

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