Q: Iphone 5s has been hung. Repeating Apple logo on the screen but not shutting down or not even restarting

My Iphone 5s is neither restarting nor it is shutting down. Apple logo has been glowing and after each few minutes blue screen is coming for couple of second and apple logo is coming repeatedly.

Posted on Apr 1, 2015 7:07 AM

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by joe_7399,

joe_7399 Apr 4, 2015 6:09 AM in response to sarahim1955
Community Specialists

Apr 4, 2015 6:09 AM in response to sarahim1955

Hello sarahim1955,

Welcome to the Apple Support Communities!

I understand that your iPhone is restarting and only displaying the Apple logo. In this situation, I would recommend reading over the attached article and using the information within to help troubleshoot this situation.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Have a great day,
Joe
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Q: Iphone 5s has been hung. Repeating Apple logo on the screen but not shutting down or not even restarting

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by joe_7399,

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