Q: How do I update Exchange password on my classic iPad?

I had to change the password on my Exchange email. Now, when I launch my classic, original iPad, I see a dialogue box asking me to update the Exchange password. But when I enter the new password, I just get a blank dialogue box again. And I'm blocked from launching any other application, including the settings. So I'm stuck. Any advice?

iPad

Posted on Apr 1, 2015 7:38 AM

I have this question too

Q: How do I update Exchange password on my classic iPad?

All replies

Helpful answers

by norm123,

norm123 Apr 4, 2015 6:28 AM in response to JimSchachter
Community Specialists

Apr 4, 2015 6:28 AM in response to JimSchachter

Hey JimSchachter,

If you are having issues with changing the password, then try removing the Exchange account and then add it back in with the correct info. Take a look at the article below for more information.

Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/TS3899

Take care,
-Norm G.
Reply options

Link to this post

Q: How do I update Exchange password on my classic iPad?

All replies Helpful answers

by norm123,

All replies

Helpful answers