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Helpful answers
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Apr 4, 2015 6:39 AM in response to malk elnadyby alex_h1,Hello,
Thanks for using Apple Support Communities.
If all you see is a black screen on your iPad, then I'd like you to please follow the directions below to try and fix the issue.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Take care,
Alex H.
