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Frozen updating screen :-/

Hi guys, so when i was going to update my i phone 6 i plugged it into my macbook and once it started updating it just froze and is not updating whatsoever its all been frozen like this for 30 minutes now what can i do? please help

Posted on Apr 1, 2015 9:30 AM

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Posted on Apr 1, 2015 3:24 PM

Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting. Then start the update process again.

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Frozen updating screen :-/

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