mark nagle
Level 1 (0 points)

Q: iPhone 6 says 0bytes but is not full

MMy iPhone 6 128gb with ios8.2 says memory is full but there is no way. When I go in settings. Shows 114gb used and 0 bytes avail but when I go into manage usage the various usage doesn't add up to anywhere near. Have tried rebooting multiple time. I even deleted 300 emails. 100 pics and 10 videos. Didn't change anything. Still won't let me take even 1 pic

iPhone 6, iOS 8.2, 128 gb

Posted on Apr 1, 2015 12:43 PM

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mark nagle

Q: iPhone 6 says 0bytes but is not full

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  • by joe_7399,

    joe_7399 joe_7399 Apr 4, 2015 8:44 AM in response to mark nagle
    Community Specialists
    Apr 4, 2015 8:44 AM in response to mark nagle

    Greetings mark nagle,

     

    Welcome to the Apple Support Communities!

     

    I understand that you are seeing no available space on your iPhone and cannot take even one more photo. In this situation, I would recommend viewing your storage capacity in iTunes and using the information in the View storage usage for your iOS device in iTunes section in the attached article to understand what data is stored where. This will give you an idea of what category is taking up your storage and from there you can make decisions on what you would like to remove from your device. 

     

    See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support

     

    Cheers,

    Joe

  • by mark nagle,

    mark nagle mark nagle Apr 4, 2015 11:01 PM in response to joe_7399
    Level 1 (0 points)
    Apr 4, 2015 11:01 PM in response to joe_7399

    Like I said. I have done that and all of the usage doesn't add up to anywhere near my 114gb capacity. I never got any sort of "almost full" notification. Just 1 day all the sudden full. Also like I said I have deleted now 300 emails. 15 text threads. Closed all my open apps. Deleted 3 apps. 200 pics. 10 videos and yet the usage didn't change and I still cannot take even 1 pic. Can't open a lot of apps. I message isn't working right. Email won't work

     

    it took me over 4 years on my 4s to get to 20gb. There is no way in the 6 months I've had the 6 that I've gotten another 100gb especially since some of what I'm deleting was from the 4s

  • by mark nagle,

    mark nagle mark nagle Apr 4, 2015 11:05 PM in response to mark nagle
    Level 1 (0 points)
    Apr 4, 2015 11:05 PM in response to mark nagle

    UPDATE! 

     

    EVerything seems end to be working now. nothing changed. Just started working. And now shows my usage as 24.6gb. Right where I thought i was. Weird