I bought a TV show on iTunes, and downloaded it, but it will not play. I just get a black screen and no audio. Does anyone know how to resolve this?

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Level 1

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MacBook Pro, OS X Mavericks (10.9.5)

Posted on Apr 1, 2015 5:26 PM

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Answer 1

Level 10

230,347 points

You should have received an email receipt from iTunes and it should contain a link to report problems, .If not, then use this link to contact iTunes support. https://www.apple.com/emea/support/itunes/contact.html

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